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Montana State University Scholar Success Program Manager – Hilleman Scholars Program in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 22420

For questions regarding this position, please contact:

Lorraine Oakley


Classification Title Program Mgr

Working Title Scholar Success Program Manager – Hilleman Scholars Program

Brief Position Overview

Join a dynamic team in the Allen Yarnell Center for Student Success where guiding students is a passion and privilege. In keeping with the mission, vision and principles of Montana State University, the state’s only public land grant institution, we are innovative and thoughtful leaders committed, in service, to advancing the future of others. We work closely with students, faculty and staff, employers, foundations, and other partners to create future focused outcomes. We use technology, metrics, and mindsets to shape our strategy. And we leverage the spirit of teamwork, hard work, and dedication to make our strategic plans become an operational reality.

Position Number 4M0435

Department Hilleman Scholars Program 5

Division Division of Student Success

Appointment Type Classified

Contract Term Fiscal Year


If other, specify From date

If other, specify End date

FLSA Non-Exempt

Union Affiliation FOCUS-MFPE

FTE 1.0

Benefits Eligible Eligible

Salary $24.388 per hour, commensurate with experience, education and qualifications. Rate of pay will be determined by the staff compensation plan. For questions, contact

Contract Type Classified Salary

If other, please specify

Recruitment Type Open

Position Details

General Statement

Under the direction of the Program Director for the Hilleman Scholars Program, the Scholar Success Program Manager is responsible for developing, managing and implementing key aspects of the Hilleman Scholars program related to Hilleman Scholar case management for all four years of the program. The Program Manager will engage with a cross-disciplinary and functional team to conceive, design, and develop innovative strategies and solutions. The successful candidate will combine an ability to “think big” with the ability to “move quick.”

The Hilleman Scholar Success Coordinator/Program Manager will work to convey compassion and support along-side high expectations. This work will be accomplished through one-on-one coaching appointments, small groups, and large group meetings. We are looking for a passionate, data-driven decision maker who likes experimenting, setting high standards, and staying ahead of a dynamic and complex problems to find solutions. An ideal candidate will thrive in an entrepreneurial environment and not be hindered by ambiguity or multiple competing priorities. The ideal candidate will relish supporting students with great potential informed by a servant-leader mindset – supporting access and excellence at MSU .

The Hilleman Scholar Success Coordinator/Program Manager is a member of a team that is focused on driving outcomes to improve persistence, graduation rates and career outcomes for MSU Hilleman Scholars. With the work of this team, we will establish best practices for improving the experience of all Q1, Q2, and Q2.5 students at Montana State University.

Duties and Responsibilities

  • Create and support appropriate case management models for each year of the four-year Hilleman Scholars Program.

  • Plan and coordinate the Summer Success Academy, including hire, train and supervisor the HIlleman Scholars Mentors.

  • Identify, drive, and develop best practices, efficiencies, and project workflows in support of scholar success outcomes.

  • Communicate with teammates, campus colleagues, and management on scholar needs/issues, project status, strategy, risks, and issues.

  • Work with the Learning Management team to ensure scholars engage in FLOW Zones, tutoring, critical thinking, study cycle, and tiny habit training.

  • Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance program needs with technical constraints.

  • Ensure scholars attend class, engage in their coursework and maintain satisfactory academic outcomes;

  • Attend Hilleman Scholar Monday night classes;

  • Supervise success mentors and student associates and co-supervise Success Advisors (set operational priorities) for the Hilleman Scholars Program case management team.

    Required Qualifications – Experience, Education, Knowledge & Skills

  • Bachelor’s Degree in related field, or an equivalent combination of education and/or experience.

  • Demonstrated experience in program development, management, implementation and delivery assessment.

  • Demonstrated competence using personal computers and various software such as word processing, spreadsheets, database, presentation, email and internet.

  • Demonstrated experience of strong data analysis, problem-solving, and project management skills where data and metrics were utilized to back up assumptions, recommendations, and drive actions.

  • Demonstrated experience communicating (oral and written) to constituents with diverse backgrounds and experiences.

  • Demonstrated experience of working in a fast-paced environment where continuous innovation and improvement is desired.

  • Demonstrated experience bringing together stakeholders with different interests to move projects and initiatives forward.

    Preferred Qualifications – Experience, Education, Knowledge & Skills

  • Master’s degree.

  • Demonstrated experience with project management/case management/social work.

  • Demonstrated experience in coordinating multiple initiatives while working with various constituents bringing project to a successful completion.

  • Demonstrated experience with developing written content for specific audiences (donors, foundations, students, campus partners, etc.)

  • Demonstrated experience writing grants or reports intended to influence funding resources.

  • Demonstrated experience planning events or programs with multiple constrains and considerations that must be thought-through or planned.

  • Experience with spreadsheets & word processing

    The Successful Candidate Will

  • Make a concerted effort to practice clear communication and build strong relationships with campus partners in order to facilitate career development at MSU

  • Possess the ability to be a team member and work cooperatively, and with respect, alongside fellow teammates in pursuit of a common goal

  • Possess a history of collaboration and willingness to roll up one’s sleeves to get the job done (no job is too large; no job is too small)

  • Able to prioritize complex deliverables, have highly technical and informed discussions leading to good decisions and thoughtful outcomes

  • Be a self-starter

  • High sense of ownership, urgency, and drive

  • Have superb organizational skills and attention to detail

  • Possess excellent written and verbal communication skills

  • Have experience working successfully in a team-oriented environment with a wide range of key constituents both internal and external to the organization

  • Possess sound decision-making skills

  • Possess an enthusiastic approach and a high level of integrity

  • Have proficient knowledge of and experience using personal computers.

    Position Special Requirements/Additional Information

  • This position will require scheduled evening and potential weekend hours to host events and interact with students.

  • Please indicate interest in full or part-time position in cover letter.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date Upon successful completion of a search.

Position End Date (if temporary)

Open Date

Close Date

Applications will be:

Screening of applications will begin on July 6, 2022; however, applications will continue to be accepted until an adequate applicant pool has been established.

Special Instructions

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: