Job Information
Montana State University Security Guard Supervisor in Bozeman, Montana
Position Details
Position Information
Announcement Number STAFF - VA - 25094
For questions regarding this position, please contact:
Steve Keim
(406) 994-3304
stephen.keim@montana.edu
Classification Title Security Guard II
Working Title Security Guard Supervisor
Brief Position Overview
The Museum of the Rockies seeks an experienced, trustworthy, and team-oriented Security Guard Supervisor. The Security Guard Supervisor works under the direct supervision of the Security and Facility Manager to create a safe and welcoming environment for all visitors, staff, exhibits, and collections. The Security Guard Supervisor is a professional and responsible individual who supports the management of daily security and facility operations of the museum and contributes to the supervision of the Security Guard team. The Security Guard Supervisor protects the Museum of the Rockies physical property, associated assets, visitors, and staff concerning security and facility operations.
Position Number 4N0111
Department Museum of the Rockies
Division Museum of the Rockies
Appointment Type Classified
Contract Term Fiscal Year
Semester
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation Exempt from Collective Bargaining
FTE 1.0
Benefits Eligible Eligible
Salary Starting $23.00 per hour, commensurate with experience, education, and qualifications.
Contract Type Classified Hourly
If other, please specify
Recruitment Type Open
Position Details
General Statement
Museum of the Rockies ( MOR ) is Montana’s most visited museum and top ten Montana tourist destinations. In 2022, the museum anticipates serving over 230,000 general visitors and thousands of program participants. MOR is a college-level division of Montana State University, an independent 501©(3) organization, a Smithsonian Affiliate, an accredited AAM museum, and a repository for state and federal fossils. The interdisciplinary museum has one of the finest collections of paleontology in the world and a significant cultural collection from the Northern Rocky region. Located on a 22-acre museum site, it includes a 120,000-square-foot-facility, the state-of-the-art Taylor Planetarium, the 240 seat Hager Auditorium, Martin Children’s Discovery Center, and Living History Farm, along with an off-site 553-acre paleontology preserve.
Duties and Responsibilities
Proactively Ensure Safety
Protect the Museum through proactive prevention including alarm systems, video monitoring, and on-site patrol to prevent vandalism and theft, and control access to staff areas including the lab and collections.
Document and actively manage security access for all MOR staff.
Respond to reports of physical injury, provide medical first-aid, or contact EMS .
Provide excellent customer service and assists visitors and patrons of the Museum by providing direction to various parts of the building, or grounds, answering general questions, etc.
Investigate incidents and complete reports. May include communicating with MSU Police, Bozeman Fire Department, MSU Safety & Risk Management, MSU Facilities Services, and Federal and State Agencies.
Serve on 24-hour call as assigned to respond to problems and emergencies outside of normal shift times. This position is the first responder to Museum emergencies including medical emergencies, accidents, conflict, crime, and fire.
Work alone and unsupervised during nights, weekends, and holidays (including Thanksgiving and Christmas).
Perform other Security and Facility Operations as needed and assigned.
Supervise Security Staff
In the absence of the Security and Facility Manager and Assistant Manager, serve as the acting manager of the Security and Facility operations.
Recruit, hire, train, and supervise security personnel as needed.
Prepare and manage shift assignments to ensure security coverage for all open hours and after-hours events.
Assist Security and Facility Manager with addressing security personnel performance, as needed and appropriate in coordination with MSU Human Resources, and with evaluating the performance of the security team.
Proactively Ensure Facility Security
Assist in ensuring the Museum complies with all statutory requirements related to building security, health, and safety, including but not limited to, OSHA , Building, Fire, and ADA regulations.
Assist in keeping the buildings and grounds up to standards for health and safety (e.g., proper height of fire extinguishers, room capacities), work with MSU Facilities Services to report issues.
Assist in investigating and documenting safety violations, report to supervisor or proper authority.
Ensure safety of individuals on museum property, monitor walkways and facility entrances, initiate action to correct uncertain conditions; monitor conditions until physical hazard is corrected.
Update Security Policies & Procedures and Provide Training
Obtain and maintain knowledge of the Security Team Policies and Procedures and the MOR emergency preparedness program.
Possess expert knowledge of and have accessible the Collections Policies & Procedures
Train MOR employees on security policies and procedures.
Required Qualifications – Experience, Education, Knowledge & Skills
Associate Degree in field relevant and/or a combination of two years of training (i.e. police academy, military police school, etc.), education, and/or work experience in criminal justice, law enforcement, security operations, or closely related field.
Supervisory experience in security or law enforcement.
Relevant knowledge of a diverse range of safety and security practices and procedures, security equipment, devices, including specialized operating requirements, methods, and procedures to protect buildings, access control, collection, staff members, and visitors.
Demonstrated experience in emergency reporting and response planning.
Demonstrated experience in customer service and handling cash and valuables.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Experience as a security officer, law enforcement, or similar position.
Demonstrated experience in customer service, security, and/or hospitality.
Progressively responsible experience in museum security or public safety.
Experience working in a museum environment including an understanding of collections and exhibit care.
Experience working with security systems including video monitoring and alarm systems.
The Successful Candidate Will
Be able to respond to building alarms when off duty to assist local law enforcement with response addressing a variety of security needs.
Be honest, flexible, and team oriented.
Be a firm worker who is punctual, reliable, and loyal.
Have excellent communication and strong interpersonal skills.
Have knowledge of the principles of effective security enforcement, administration, and supervision.
Represent MSU and MOR in a professional manner, maintaining a calm, courteous, and objective attitude in all situations.
Position Special Requirements/Additional Information
Must successfully complete and pass a security background investigation.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? Yes
Posting Detail Information
Number of Vacancies 1
Desired Start Date Upon completion of a successful search.
Position End Date (if temporary)
Open Date
Close Date
Applications will be:
Screening of applications will begin on September 23, 2024; however, applications will continue to be accepted until an adequate applicant pool has been established.
Special Instructions
EEO Statement
Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.
In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.