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Montana Tech Computer Support Specialist III in Butte, Montana

Title: Computer Support Specialist III

Department: Information Technology

Employment Detail: Full-Time

Pay: $20.659/hour

Montana Technological University provides a comprehensive benefits package for all eligible positions that includes health, dental and vision insurance, mandatory retirement plan with employer contribution, partial tuition waiver, and a wellness program.

Complete applications received by September 11, 2020 will be guaranteed full review and consideration. Applications received after that date may be considered until an adequate applicant pool has been established.

For full consideration application materials must be complete. Please include:

  • a cover letter addressing qualifications,

  • a resume and

  • contact information for 3 professional references.

  • Day to day support for computer hardware, operating systems, software, and attached peripherals (scanners, printers, projectors, etc.) in faculty and staff offices, and student computer labs, ensuring effective operation at all levels

  • Prioritize problems for maximum effectiveness

  • Virus and Malware removal and protection

  • Server creation, installation and maintenance. Administer and maintain:

  • Printer servers

  • File Servers

  • Network License Servers

  • Remote application server

  • Server for security cameras

  • Servers for inventory

  • Client imaging servers

  • Virtual servers supporting various functions

  • Design, implement and maintain multimedia classrooms to ensure a pleasant and productive learning environment. Maintain computers, data projectors, document cameras, smart boards, sound system and video switching equipment.

  • Implement audio/video conferencing including point-to-point and point-to-multipoint video conferencing such as Polycom, Tandberg, Skype, etc.

  • Oversight of existing audio/video equipment and PC components in conference rooms as well as design/implementation of new audio/video components. Assist other computer support specialists with the design/implementation of new audio/video components for classrooms.

  • Setup PCs, sound systems, and temporary network infrastructure for special events.

  • Maintain computer inventory, spare parts inventory, warranty information.

  • Data recovery and backups

  • Provide network troubleshooting and support to ensure clients have an optimally functioning network connection

  • Assist Computer Support Specialists when necessary

  • Recommend hardware and software purchases and upgrades. Keep up to date with new hardware and software releases, patches.

  • Research, develop and implement new campus technologies

  • Troubleshoot Blackboard Transact cash registers and vending machine readers.

  • Data removal of PCs for recycling

  • Assist network administrators with client configurations, maintenance and policy administrations as it relates to desktop computers

  • Support, recommend and install video surveillance cameras and recording devices

  • Design and implement classroom layout changes as updates affect them. Ensure a pleasant and productive learning environment, while providing for security of computer assets.

  • Implement and maintain campus disabilities technologies

REQUIRED QUALIFICATIONS:

  • Associates degree in Networking/Technology/Information Technology ( or related field) or 4 years relevant experience

REQUIRED PHYSICAL DEMANDS:

Must be able to:

  • Lift over 50 pounds

  • Walk, bend, sit, stand for extended periods of time

  • Kneel, climb ladders 6 ft and higher, crouch

  • Carry equipment up a maximum of three flights of stairs

  • Move equipment via a cart across campus, which includes up and down hills.

PREFERRED QUALIFICATIONS:

  • Bachelor of Science in Networking Technology/Information Technology (or related field);

  • A+ Hardware and Software certification;

  • Understanding of hypervisor administration and maintenance;

  • experience maintaining and debugging computer peripherals (printers, projectors, mobile devices, cameras, etc.)

Any offer of employment is contingent upon a satisfactory criminal background check.

Montana Tech is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University?s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged. Montana Tech makes accommodation for any known disability that may interfere with an applicant?s ability to compete in the hiring process or an employee?s ability to perform the duties of the job. In compliance with the Montana Veteran?s Employment Preference Act, Montana Tech provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran?s preference please complete the employment (veteran?s) preference form located on the employment page and email to humanresources@mtech.edu. You must include the job title of the position in which you are applying.

To request an accommodation, contact Cathy Isakson 406-496-4380; cisakson@mtech.edu

Montana Technological University provides a comprehensive benefits package for all eligible positions that includes health, dental and vision insurance, mandatory retirement plan with employer contribution, partial tuition waiver, and a wellness program.

Montana Technological University, Butte Montana, is nestled in the Heart of the Rocky Mountains along the Continental Divide, where I-15 and I-90 intersect. We are home to the largest National Historic District in the country. Montana Tech is a special focus institution with a reputation for excellence and value. Montana Tech is ranked #1 in the nation by CollegeNET.

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