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NorthWestern Energy Intern Business Technology Customer Solutions in Butte, Montana

Intern Business Technology Customer Solutions

  • Jobs

  • Login

  • 06-Jan-2023 to Until Filled (MST)

  • Business Technology

  • Butte, MT, USA

  • Hourly

  • Temporary

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Intern - Business Technology Customer Solutions

Work Location : Butte, Montana

Pay range : $17.00 - $20.00/hour

Employment Status: Temporary (May through August, 2023)

(September - December, 2023 potential part time)

External candidates apply at

Internal candidates apply through iConnect ( .

About this position:

Intern will be an instrumental part of the Business Technology team at NorthWestern Energy where the successful candidate with work directly with Customer Solutions Technologists to upgrade portal software utilizing best practices to facilitate the evolution of technology that touches both internal users and the greater customer base across our vast service territory.

About this job:

  • All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

  • Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

  • Interact with stakeholders to identify problems and develop business requirements for solutions

  • Coordinate with other team members and business partners to analyze and resolve complex technical issues related to web systems, web forms, associated front-end development and systems integration.

  • Contribute to the development of new processes, new tools and enhanced usability of existing tools and systems

  • Seeks to understand and document functional and technical specifications and requirements

  • Participate in creating and maintaining process, training, technical documentation and standards and procedures related to the operations and maintenance of supported systems and applications

  • Work with vendors and colleagues to research, plan, test, and implement patches, releases, and upgrades

    Am I right for this job? Here's the success profile:

  • Demonstrate and maintain a good safety record

  • Must possess strong interpersonal communication skills

  • Information Technology (IT) or Computer Science (CS) related degree path required

  • Student must have completedSophomorelevel or higher by start date

  • Must be in good academic standing

  • Must Provide GPA in Resume upon application

  • Must possess strong customer service and computer technology problem resolution skills

  • Additional preferred qualifications beneficial to the position:

  • Familiar with front-end development and relation with back-end developers to optimize web tools and services

  • Knowledge of Adobe creative suite (Photoshop and Illustrator) or GIMP

  • Knowledge of content management systems

  • Experience or exposure to web services and support

  • Knowledge of Google Analytics or other web analytic tools for web optimization

  • Experience or knowledge with commonly-used web development and programming languages (e.g., HTML, Java, PHP, JSP, ASP.Net,, C#, Python, AJAX) is usefu

    Requisition #3848

    Posting Dates: January 6, 2023 through Open Until Filled

    Department/Division: Business Technology

    Employment Physical: Not Required

    Drug Test: Required

    Background Check: Required

    Relocation Benefit: None

    Telecommuting: None

    We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at .