Xanterra Travel Collection Housekeeping Manager - Glacier National Park in Columbia Falls, Montana
Overview High volume, fast-paced and fun! Join our Lodging team in Glacier National Park! At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests. About Glacier National Park: Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.” The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit www.xanterrra.com/careers. What You Are Looking For: Are you interested in working and living in Glacier National Park? Are you looking to make life-long friends with people from all over the world? Do you have a positive attitude and solid work ethic? Do you thrive in a fast-paced, exciting work environment? Are you seeking upward mobility and growth opportunities? Are you looking to gain experience in tourism & hospitality operations? If you answered, “Yes” to these questions, a job in Glacier is ideal for you! The Details: Positions start late April and extend through mid- to late-September 2022 (dates depend on Location). Start Date: April, 2022 Employment Type: Full Time, Seasonal (ideally full season or early/late season) Schedule: Varies – 32 - 45 hours per week. Perks include: Free meals (cafeteria style) and lodging (dormitory-style or RV site) Wi-Fi (limited bandwidth) and laundry facilities provided Free Red Bus Tours (as available) Exclusive Retail and Dining discounts in Glacier The adventure of a lifetime! Responsibilities A day in the life of the Housekeeping Manager Oversee Housekeeping department to ensure high productivity and quality control on daily basis in all guest rooms and public areas are met by Company’s and National Park Services standards. Determine specific work assignments for Room Attendants and other staff according to the staffing guides and occupancy levels. (Scheduling and daily list assignments) Monitor and develop staff through performance observations, evaluations, and counseling. Keep labor budgets for housekeeping staff in line with the budget issued by the Lodging Department. Report the daily and weekly reports accurately. Monitor designated inventories and proper supplies through Supply Inventory System. Make sure Personal Protective Equipment is being followed at all times. Follow Company and departmental environmental practices, safety practices, and policies and procedures Other duties as assigned. Qualifications Essential Skills and Knowledge: Our Housekeeping Managers will be organized and have a great eye for details to ensure quality expectations and standards. The ideal candidate with have previous experience in a Housekeeping management role. This candidate can speak with others using clear and professional language. Housekeeping Managers position will have the ability to lead housekeeping team to reach common goals and deadlines. To successfully fill this role, you must be proficient with computers, including Microsoft Office. A valid driver’s license with a good driving record is preferred. Physical Requirements: Lifting/carrying up to 50 pounds as needed throughout the day. Constant lifting and carrying of supplies and linens throughout the day. Making beds, bending, kneeling, stretching, and reaching as needed for up to 8 hours per shift. Standing for long periods of time, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the day. Pushing a hotel cart or cabin cart up to 50-75 pounds as needed. Working safely with required chemicals. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.