Park Side Credit Union ITM Representative in Columbia Falls, Montana
An ITM Representative primary duties is to enhance the Member experience through positive, efficient, accurate and professional Interactive Teller Machine (ITM) interactions. ITM Representatives will assist members and potential members with their requests, explain services and respond to problems in a fast-paced environment. Assists members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. Interacts with callers and drive up members to uncover needs and cross sells credit union products that satisfy those needs. Makes outbound calls for follow up and new product offerings.