Xanterra Leisure Holding, LLC Laundry Assistant Manager, Glacier National Park, Summer 2019 in Columbia Falls, Montana

In the absence of the Laundry Manager, manages Central Laundry and ensures that it is run in an organized and efficient manner. Maintains the required standards of Xanterra Parks & Resorts and the National Park Service.

This position does not offer dormitory housing, must live locally or have an RV. Laundry is located in Columbia Falls, MT, right outside of Glacier National Park

  • Supports the Laundry Manager in all operations of the commercial laundry.

  • Helps train Laundry Associates and Washpersons in all areas of linen care and operation of commercial laundry machinery.

  • Provide leadership for employee relations through effective communications, coaching, training, and development.

  • Provide leadership for problem resolution to facilitate fast improvements and improved working relationships.

  • Manage production requirements to increase per hour measures and reduce labor expense.

  • Ensure compliance with cost control, waste reduction, quality, OSHA, safety, and complete and on-time delivery at the lowest possible cost.

  • Uphold, practice and facilitate sustainability processes and values as determined by Xanterra's Ecologix program.

  • Consistently monitors progress of daily tasks.

  • Schedules flow of work through sorting, washing, and ironing departments, taking into consideration amount of linens to be laundered and capacity of equipment.

  • Retains proper controls on inventory of linen and detergent supplies.

  • Ensures that all environmental policies and practices are enforced and followed.

  • Ensures that daily orders are filled accurately and timely.

  • Will perform the duties of Laundry Associate or Washperson as necessary.

  • Motivates staff and sets achievable goals.

  • Delegates work assignments; matches the responsibility to the person. Gives authority to work independently. Sets expectations and monitors delegated activities.

  • Ensures accuracy in all areas of laundry payroll, assisting the payroll manager as necessary.


  • Technical skills in materials and inventory management, production scheduling, and preventive maintenance.

  • Knowledge of washroom practices, and laundry/garment finishing techniques and procedures

  • Leadership: A demonstrated ability to lead people and get results through others. Excellent interpersonal and communication skills.

  • Proficient in Microsoft Word, Excel, and Outlook.

  • Must possess a valid driver’s license and a clean driving record.

  • Must be able to read, understand, interpret and comply with company policies and procedures.

  • Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully; develops alternative solutions; and works well in group problem solving situations.

  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; listens to others without interrupting; remains open to others' ideas.

  • Written Communication - Writes clearly and informatively; Able to read and interpret written information.

  • Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; and able to build morale and group commitments to goals and objectives.

  • Organizational Support - Completes administrative tasks correctly and on time; supports organization's goals and values.

  • Professionalism - Approaches others in a tactful manner. Reacts well under pressure; treats others with respect and consideration, and accepts responsibility for actions. Follows through on commitments.

  • Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality; applies feedback to improve performance and monitors work to ensure quality.

  • Quantity Management - Meets productivity standards. Completes work in timely manner; strives to increase productivity and works quickly.

  • Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines and reports potentially unsafe conditions. Uses equipment and materials properly.

  • Adaptability - Adapts to change, delays, or unexpected events in the work environment. Changes approach or method to best fit the situation.

  • Attendance/Punctuality/Dependability - Is consistently at work and on time. Ensures work responsibilities are covered


  • Frequent standing, walking, reaching outward and above the shoulder for up to eight hours per shift.

  • Must be able to lift items weighing up to 50 pounds on a frequent basis.

  • Must be able to push or pull items weighing up to 400 pounds in a wheeled cart on a frequent basis.

  • Must be able to wear earplugs on a frequent basis.

  • Must be able to work in an environment close to large laundry equipment and machinery with moderate noise level. Ability to work in production area with occasional temps in excess of 90 degrees.

  • Must be able to safely move, monitor and change chemicals.


  • To recommend and implement improvements in the Laundry Operation.

  • To implement changes due to unsafe conditions.

  • To hire or dismiss personnel utilizing company guidelines.

Requisition ID: 2018-16809

External Company Name: Xanterra Leisure Holding, LLC

External Company URL: www.xanterra.com

Street: 1014 1st Avenue West