VIAD REGIONAL SALES MANAGER in Columbia Falls, Montana

The Regional Sales Manager will plan and administer sales policies and programs that foster and promote hotel and group patronage. Manages and grows the following market segments: Golf & Ski Groups, SMERF, Leisure Groups and Corporate Accounts, Government Association contracts. Assists in other departments and with other responsibilities as required.

  • Focuses on growing and promoting SMERF and Corporate accounts, and the government associations segment of the Sales division.

  • Consults newspapers, trade journals, and other publications to learn about contemplated conventions and social functions.

  • Organizes prospect files by listing information, such as names of officials and plans for conventions, to be used for promotional purposes.

  • Collaborates with travel bureaus, business and social groups in preparing promotional correspondence.

  • Confer with department heads to discuss and formulate plans for soliciting business.

  • Contact executives of organizations to explain services and facilities offered by hotels and to solicit their business.

  • Follows company policies and procedures including our Always Honest policy.

  • Assists in other departments or with other responsibilities as required.

This list of duties is intended to be representative of many of the tasks associated with this role.

However, Pursuit and The Glacier Park Collection reserve the right to modify, add, remove, or

otherwise change duties at their discretion based on the needs of the business.

Ideal Experience

  • Bachelor's degree (B. A.) from four-year College or university or equivalent combination of education and experience.

  • One to two years related experience/training required.

  • A valid driver’s license and Passport are required.

  • Solid computer skills required; knowledge of SMS (Springer-Miller Systems) helpful and related software programs preferred.

  • Excellent communication and customer service skills required.

  • Must possess the ability to manage difficult or emotional situations.

  • Responds promptly to customer & internal needs and requests.

  • Solicits customer feedback to improve service.

  • Effectively meets commitments to achieve goals and objectives.

  • Demonstrates knowledge of market, trends and competition.

  • Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

  • Completes work in timely manner and strives to increase productivity.

  • Develops plans & coordinates projects; Completes projects on time and within budget.

Critical Competencies

  • Must communicate clearly, both verbally and in writing, with a solid attention to detail.

  • Must bring a keen eye for detail, organization, safety and cleanliness to improve GPC operations

  • Must bring a positive, helpful, team-oriented, “we can do this together” attitude to all aspects of the job that inspires others

  • Must exhibit a real curiosity about the business for GPC and for Pursuit overall

  • Must ask good questions and drill down into details to improve the business

  • Must process information quickly and take initiative to recommend solutions to challenges

  • Must stay cool under pressure by being resilient, adaptable and flexible.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

The successful candidate must be willing to relocate to Montana and must be eligible to work in the United States. Pursuit is an Equal Opportunity employer.

  • Sales office setting - non-smoking environment.

  • Hotel & Event space – non-smoking environment

  • Position requires flexible scheduling and on occasion, long hours including; evenings, weekends, holidays.

  • Occasional to frequent travel around Montana, intra-state and to Canada.

  • Position may require entertaining clients at various locations.

  • A valid US driver’s license and Passport are required.

  • The ability to enter Canada is required.

  • Attendance of trade shows, functions, meetings, seminars, etc.

  • Indoor and outdoor venues may include working in periods of inclement weather.

Job ID # (iCIMS): 2019-12722

External Company Name: Glacier Park Collection by Pursuit

External Company URL:

Street: Columbia Falls Office