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Xanterra Travel Collection Restaurant Manager - Glacier National Park in Columbia Falls, Montana

Overview High volume, fast-paced and fun! Join our Front of House team in Glacier National Park! At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests. About Glacier National Park: Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.” The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit What You Are Looking For: Are you interested in working and living in Glacier National Park? Are you looking to make life-long friends with people from all over the world? Do you have a positive attitude and solid work ethic? Do you thrive in a fast-paced, exciting work environment? Are you seeking upward mobility and growth opportunities? Are you looking to gain experience in tourism & hospitality operations? If you answered, “Yes” to these questions, a job in Glacier is ideal for you! The Details: Positions start late May - June 2022 and extend through mid- to late-September (dates depend on Location). Start Date: May - June, 2022 Employment Type: Full Time, Seasonal (ideally full season or early/late season) Schedule Varies: 32 to 45 hours per week. Perks include: Free meals (cafeteria style) and lodging (dormitory-style or RV site) Wi-Fi (limited bandwidth) and laundry facilities provided Free Red Bus Tours (as available) Exclusive Retail and Dining discounts in Glacier The adventure of a lifetime!! Responsibilities A day in the life of the Dining Room Manager Responsible for the scheduling and coordination for all dining room personnel via the 7 Shifts scheduling software. Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the Dining Room operation on a daily basis. Anticipate and respond to any Guest Recovery efforts. Integrate and collaborate with the F&B Manager and BOH Leadership Team to grow a dynamic, challenging and trusting work place environment. Daily usage of the Kronos system to review, approve, and evaluate labor and payroll Work with entire BOH Leadership Team in maintaining high standards of food presentation and sanitation. Train and develop all FOH Dining Room personnel within defined company standards. Utilize the Could Suite system to provide FOH assigned warehouse and supplier products. Provide on-going feedback and evaluations to service personnel concerning all aspects of the Dining Room operation. Assist in controlling food and labor costs by consistent action and communication with other members of the F&B Leadership Team and all food and beverage staff members. Provide appropriate courses of action to correct any issues. Motivate and coach all staff members to maximize sales and guest satisfaction by utilizing menu knowledge and suggestive selling techniques. Follow Company, NPS and departmental environmental practices, safety practices, and policies and procedures. Engage and integrate with all members of the Food & Beverage Leadership Team to promote and utilize the F&B Division Ten Commandments. Other duties as assigned. Qualifications Essential Skills and Knowledge: Our Dining Room Managers must have a working knowledge of all departments’ positions and equipment used within the F&B operation. These areas include mixology, professional wine service, proper beer presentation, equipment and process checklists, scheduling and staff communication, and specific meal-period team leadership. Managers are responsible for teaching and motivating employees and collaborating with entire F&B Leadership Team to accomplish goals of providing excellent guest service in an efficient manner. Managers must also be able to remain calm in a high stress environment while motivating and fostering a positive work environment. Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified. Physical Requirements: Must be able to walk and stand for long periods of time. Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day. Must be able to bend, stretch, and reach for extended periods of time. Working safely with required chemicals. Must be able to perform various administrative tasks on a computer for extended periods of time. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.