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Xanterra Travel Collection Restaurant Server - Glacier National Park in Columbia Falls, Montana

Overview High volume, fast-paced and fun! Join our Front of House team in Glacier National Park! At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests. About Glacier National Park: Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.” The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit www.xanterrra.com/careers. What You Are Looking For: Are you interested in working and living in Glacier National Park? Are you looking to make life-long friends with people from all over the world? Do you have a positive attitude and solid work ethic? Do you thrive in a fast-paced, exciting work environment? Are you seeking upward mobility and growth opportunities? Are you looking to gain experience in tourism & hospitality operations? If you answered, “Yes” to these questions, a job in Glacier is ideal for you! The Details: Positions start late May - June 2022 and extend through mid- to late-September (dates depend on Location). Start Date: May - June, 2022 Employment Type: Full Time, Seasonal (ideally full season or early/late season) Schedule Varies: 32 to 45 hours per week. Perks include: On-site meals (cafeteria style) and lodging (dormitory-style) Wi-Fi (limited bandwidth) and laundry facilities provided Free Red Bus Tours (as available) Exclusive Retail and Dining discounts in Glacier The adventure of a lifetime! Responsibilities A day in the life of the Dining Room Server Arrive ready and prepared for work. Punch-in accurately according to the 7 Shifts schedule and into the Kronos system on the time clock assigned. Check, enhance, and complete all side-work, stocking, or section preparation needed to begin service. Attend the pre-service circle meeting and record specials, shortages, and incidental information. Greet and interact with every member of your shift service team. Accurately record and enter all food and beverage items in to the POS system; pick up, garnish, and serve food and beverages promptly to guests; collect and process forms of payment accurately and efficiently; ensuring guest satisfaction throughout. Maximize sales and guest needs by using menu knowledge and suggestive selling techniques, and ‘storytelling’ entertainment. Provide, with Professional Demeanor, performance coaching and technical assistance to all other members of the service staff. Supervise small numbers of service peers during opening and closing duties as assigned by dining room management. Complete all side-work and pre-shift stocking for the following meal-period. Follow Company, NPS and departmental environmental practices, safety practices, and policies and procedures. Dining Room Servers must also assist in other departments or with other job duties as requested or necessary in line with the overall success of the outlet, location, and company. Qualifications Essential Skills and Knowledge: Our Dining Room Servers must have a working knowledge of all menus: Specials, features, food, wine, beer, and cocktail service, and of general guest information. As the key professional in the dining room, the server is expected to embody and practice all of the Xanterra Core Values and the Glacier National Park F&B Ten Commandments. Constant self-improvement and team coaching are expected as the server grows the Attendant service staff into greater professional skills. This position must also have the ability to work within and consistently build the service team and will be asked to help other team members as necessary. Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified. Physical Requirements: Must be able to walk and stand for long periods of time. Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day. Must be able to bend, stretch, and reach for extended periods of time. Working safely with required chemicals. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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