Xanterra Travel Collection Retail Manager - Glacier National Park in Columbia Falls, Montana
Overview High volume, fast-paced and fun! Join our Retail team in Glacier National Park! At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests. About Glacier National Park: Glacier National Park encompasses more than 16,000 square miles of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (130 named lakes), 200+ named waterfalls and 25 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Just as the landscape and wildlife are part of the heritage of Glacier National Park, so are the historic lodges and classic Red Buses and their drivers known as “Jammers.” The Xanterra Travel Collection is the authorized Concessioner, so you are not only joining the Glacier National Park team – you are also joining the larger Xanterra Travel Collection family that prides itself on offering a world of unforgettable experiences, to our employees and our guests. We encourage our seasonal employees to transfer between properties and reap all of the benefits & perks that we have to offer. To learn more, please visit www.xanterrra.com/careers. What You Are Looking For: Are you interested in working and living in Glacier National Park? Are you looking to make life-long friends with people from all over the world? Do you have a positive attitude and solid work ethic? Do you thrive in a fast-paced, exciting work environment? Are you seeking upward mobility and growth opportunities? Are you looking to gain experience in tourism & hospitality operations? If you answered, “Yes” to these questions, a job in Glacier is ideal for you! The Details: Positions start late April - June 2022 and extend through mid- to late-September (dates depend on Location). Start Date: April - June, 2022 Employment Type: Full Time, Seasonal (ideally full season or early/late season) Schedule Varies: 32 to 45 hours per week. Perks include: Free meals (cafeteria style) and lodging (dormitory-style or RV site) Wi-Fi (limited bandwidth) and laundry facilities provided Free Red Bus Tours (as available) Exclusive Retail and Dining discounts in Glacier The adventure of a lifetime!! Responsibilities A day in the life of the Retail Manager Oversee training, supervising and support of Retail department. Ensure staff gives great customer service and problem solves issues. Monitor the financial performance of the store. Implement proper cash handling procedures. Prepare displays and merchandise as directed. Company and departmental environmental practices, safety practices, and policies and procedures. Other duties as assigned. Qualifications Essential Skills and Knowledge: Our Retail Managers are responsible for every aspect of the daily supervision of retail outlets, including sales and staff. This role requires at least 6 months experience in retail or another environment with strong customer focus. The skills necessary for Retail Managers have excellent written /verbal communication, organized, problem solving, math, and computer knowledge. Physical Requirements: Must be able to walk and stand for long periods of time. Must be able to lift and carry a maximum of 50 pounds. Frequent lifting and carrying of supplies, boxes, bags of ice, and bundles of wood. Some locations require frequent trips up & down stairs. Must be able to bend, kneel, stretch, and reach for extended periods of time. Working safely with required chemicals. Required to drive a company vehicle; a driving record check will be completed as part of the standard pre-employment background check. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.