VIAD SANDWICH SHOP ASSISTANT MANAGER in Glacier National Park, Montana

Ensures accurate and efficient transactions. Ensures productivity, safety & sanitation and guest service standards are maintained. Assists with other duties as necessary.

  • Manages (plans, directs, schedules, supervises, evaluates, rewards and disciplines) all work done by staff.

  • Maintains effective lines of communication between kitchen, counter operations and Location management.

  • Schedules staff to ensure proper coverage of business needs.

  • Maintains accurate time records, tracks overtime and adjusts scheduling according to labor & sales figures.

  • Responsible for the daily set up and service of the walk up sandwich counter, ice cream counter and kitchen.

  • Responsible for ordering and inventory.

  • Responsible for creating & implementing sales goals and incentive programs that increase revenue.

  • Holds daily pre-shift meetings to prepare staff for service. Provides on-going training and coaching for employees.

  • Ensures standards of appearance, safety and sanitation are maintained on a daily basis.

  • Handles guest concerns in a professional manner and takes fast and appropriate action to solve problems.

  • Completes nightly reports and reviews daily food and beverage sales.

  • Ensures controls are met by maintaining effective cost and portion controls. Is responsible for monthly profit and loss statements.

  • Responsible for the ordering, receipt and storage of all equipment and product, and ensures minimum loss from waste or theft.

  • Collects currency and keeps an accurate account for control. Gives receipt with every transaction.

  • Ensures that required reports are sent to corporate F&B office, i.e., labor, sanitation, voids & comp reports.

  • Is able to assist or take the place of any staff member, if necessary.

  • Attends weekly location manager meetings.

  • Assists with other responsibilities as requested.

  • Must be 18 years of age or older.

  • 2-3 years Food and Beverage experience in a high volume cafĂ©/restaurant setting preferred.

  • 2-3 years’ experience in supervisory position required.

  • Previous cash handling experience preferred

  • Hospitality POS experience desirable.

  • Efficient knowledge in kitchen operations, cooking and timing expected.

  • Effective knowledge of food cost and labor controls required.

  • Must demonstrate solid leadership skills.

  • Is able to successfully motivate others.

  • Effective communication and interpersonal skills required.

  • Must be pleasant, helpful, friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.

  • Must be team-oriented, positive and upbeat.

  • Able to handle guest concerns effectively and in a tactful, caring manner.

  • Writes clearly and precisely.

  • Must possess neat and pleasant grooming habits.

  • Restaurant/dining room in a National Park, Hotel setting.

  • Job requires walking, bending, handling, reaching, grasping, lifting 25+ lbs., and repetitive motions.

  • Fast paced, high volume dining setting. Climate control may not be present.

  • Job requires working long hours and varied shifts, including; split shifts, weekends, holidays, etc.

  • Non-smoking environment.

Job ID # (iCIMS): 2018-11969

External Company Name: Glacier Park Collection by Pursuit

External Company URL: https://www.glacierparkcollection.com

Post End Date: 11/30/2018