Job Information
Chasen Glacier LLC DBA Brownies Ba First-Line Supervisor in Glacier Park, Montana
This is a very fast paced operation in a seasonal, tourist-based business on The Blackfeet Reservation in Northwest Montana. Position includes making pizza, sandwiches, espresso-based beverages, ice cream along with a full-service bakery. We are open 7 days a week during the season. This is a hands-on position, working alongside other team members preparing and serving food items in the store and bakery. This is a temporary full time position. There is 1 position available from dates 06/01/2024 to 10/07/2024. The First-Line Supervisor is responsible for personally preparing and serving food, making sandwiches, pizza, espresso-based drinks, serving ice cream, and baking signature items from scratch alongside other team members. In addition, they directly supervise, and coordinate activities of other workers engaged in preparing and serving food. They are responsible for overseeing food preparation and service operations to ensure quality, efficiency, and adherence to health and safety standards. Additional duties include but are not limited to:1.Scheduling staff work hours and assigning tasks. Prioritize, organize, delegate, and follow up on assigned shift tasks. 2.Training and coaching employees on food preparation, service, and safety procedures. 3.Resolving customer complaints regarding food preparation4.Compiling and balancing cash and credit receipts at the end of the day or shift.5.Developing departmental objectives, budgets, policies, procedures, and strategies.6.Recommending measures for improving work procedures and worker performance to increase service quality and enhance job safety.7.Responsible for the preparation of all pizza menu items according to recipe and will supervise self and staff to ensure the highest level of quality, efficient production, presentation, and consistency. 8.Maintains an atmosphere of professionalism and teamwork among all members of the staff.9.Maintaining proper inventory levels. This includes ordering and rotating stock from multiple vendors to maintain food quality and safety. Identify and maintain accurate pricing.10.Creating business forms, menus, receipts and excel spread sheets in applicable computer programs.11.Responding to customer emails and calls throughout the day12.Assist with room reservations and calendar systems. 13.Baking signature items from scratch from provided ingredients and recipes.14.Maintain spacing, cleanliness and orderliness of the store. Keep the counters, shelves, and stocked areas neat and clean to include mopping floors and dusting of shelves and merchandise. Cleaning bakery and store space along with washing dishes and kitchen equipment. Maintain cleanliness of bathroom areas. 15.Fill in for absent employees on occasion.16.Analyzing sales data and implementing strategies to increase revenue and customer satisfaction.17.Developing and implementing policies and procedures to ensure efficient operations and compliance with health and safety regulations.