Job Information
SANDCREEK DENTAL Scheduling Coordinator in GLENDIVE, Montana
QUALIFICATIONS INCLUDE:
- Exceptional, strong verbal and written communication skills Ability to interact professionally and empathetically with patients, team members and dental professionals Highly organized Excellent multitasking and time management skills Ability to prioritize tasks and manage the daily schedule effectively Detail-oriented. with keen attention to detail, ensuring accuracy in patient information and appointment scheduling Proficient in dental practice management software and comfortable learning new systems and technologies Customer-focused, with a passion for providing excellent customer service and a commitment to creating a positive patient experience Proactive, excels in a fast-paced environment and loves working with people
DUTIES INCLUDE: As first point of contact for patients, set tone for positive and welcoming experience Ensure smooth and efficient operation Greet and check in patients with a friendly and professional demeanor Ensure each patient feels valued and comfortable from the moment they enter Efficiently manage the appointment book, schedule and confirm appointments to maximize provider's productivity Handle rescheduling and cancellations promptly to fill gaps in the schedule Answer and direct incoming calls, respond to emails and handle patient inquiries regarding appointments, procedures and billing Gather and update patient information, verify insurance coverage and ensure all necessary documentation is completed accurately Assist with administrative tasks such as filing, faxing and managing patient records Maintain clean and organized front desk area
Full-time position.
Competitive salary package. Comprehensive benefits including: health insurance, paid time off and ongoing training and development opportunities to help you advance your career.