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CARNAHANS TOWING & REPAIR INC Automotive Service Writer in GREAT FALLS, Montana

Automotive Service Writer Job DescriptionThe typical job duties of an automotive service writer include:Greeting customers and asking them to explain the vehicle issueWriting up customer informationCommunicating customer information to a technicianInputting customer and vehicle information into a customer relationship management system and service databaseWriting and tracking service workCreating automotive work estimates by determining labor, supplies, and materials neededBilling clients and managing work transactionsResponding to customer questions and communications during the service processAutomotive service writers typically have technician knowledge or experience that qualifies them for the customer-facing automotive service writer role. They thrive as communicators and collaborators since they have to work with multiple parties to ensure the job gets completed successfully. We will need someone who is organized and good at multi-tasking.