General Dynamics Information Technology Deputy Program Manager – Cloud in Great Falls, Montana
Type of Requisition: Regular
Clearance Level Must Be Able to Obtain: Secret
Job Family: Systems Engineering
Join an exciting and dynamic team delivering a large-scale Enterprise Common Tools cloud platform, automation & orchestration, and Cloud Application Migration effort for the Army. This team works in a dynamic and fast-paced environment, with engineering, migration, and operations & sustainment of cloud migration efforts. Enterprise Common Tools and specific Army program customer migration efforts provide a range of day-to-day challenges, while the bigger picture architecture and migration efforts provide tangible milestones that the team pursues together following AGILE practices, to deliver the overall program effort. We’re looking for self-starter Leads and technical engineers, to work both as part of the team and on individual assignments, in an environment of customer mission delivery, integrity and communications. We’re looking to fill this role/team with those who currently have the cloud experience, certifications, and skills to execute in large enterprise environments, are flexible and enjoy tackling challenges, and desire to join a large team that is building and sustaining a large multi-tenant cloud platform/enterprise and migrating/expanding/automating the enterprise. If this sounds like you and you love to learn and grow with a team while delivering program milestones, then we’d love to hear from you!
The Deputy PM will support the Program Management Office (PMO) Lead / PM and will serve as a primary interface to both Team and Customer. This position will report directly to the PM. This position has frequent contact with customers, direct reports, peers, and vendors.
Roles and Responsibility includes:
Work with a large diverse team supporting multiple stakeholders, often with differences in priorities, to establish clear, attainable solutions to service requests and project plans to achieve intended outcomes
Work in a multi-disciplined environment with excellent communication skills, both oral and written along with analytical skills to troubleshoot issues.
Must be able to apply intensive and diverse knowledge to problems and make independent decisions.
Work professionally and collaboratively with the government customer and other members of the project team
The DPM will participate in the ongoing management of service level compliance, resolution of daily issues, and enforcing compliance within established GDIT’s and the client standards and policies.
Manage on-time delivery Contract Data Requirements List (CDRL) - Assist with development and/or review of CONOPs, SOPs, Training documents, Plans, AARs, and other CDRL or non CDRL Technical Documents related to the project
Work with Financial Analyst to manage contract costs and budget
Work with Master Scheduler to balance resources and tasks for all teams - Monitor utilization and productivity of a local and remote support team and recommend changes in staffing levels
Responsible for aggregation/creation of weekly/monthly reports to USG
Provide technical delivery oversight for new customer onboarding to deliver a complete and consistent experience to the customer
Work with Team Leads to ensure all requests opened for their team are being actively worked and progressing towards an expeditious resolution
Stay current on both the Cloud technology and product fronts
The DPM is also responsible for making recommendations on how we can consistently improve the quality of service and response times to our client - Develop and implement changes to correct sub-standard performance issues
Required Skills and experience
Bachelor’s degree (or equivalent) and 10 years of related experience
10+ years of experience working directly with clients and multiple providers of IT services in Large Enterprise environments, minimum of 5 Years’ experience with DoD
Project Management Institute (PMI) Project Management Professional (PMP) Certification
Experience managing large enterprise programs
Application program experience required
Exceptional work ethic, excellent written and verbal communication skills, and a good working knowledge of the IT lifecycle in a cloud environment
Must be capable of dealing confidently and professionally with Customers
Must be a team player and build good working relationships across all functions
Must have a strong personal drive for delivering industry-leading Customer support, and thrive in a fast-paced, high-energy environment with a proactive focus
Organized and analytical, able to eliminate obstacles through creative and adaptive approaches
Ability to overcome obstacles and obtain results under tight deadlines
Demonstrated strong written and verbal communication
Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer cloud baseline
Required: moderate travel to client site(s)
Active Secret Clearance is required to start.
Desired skills and experience:
Prior Managed Service Provider experience
ITIL 3 or 4 Foundation certification
Experience working in Agile teams
Experience on a Cloud or Cloud Managed Services Platform program
Experience with cloud technologies, migrations to cloud solutions, outsourced managed services management and working with a variety of third parties to provide end-to-end IT services for our client’s end users
CEH or other certifications and training related to the technical
Experience with Remedy/ServiceNow
Experience with large complex programs (preferably Enterprise level) providing Cloud Operations Management
- Active Secret Clearance is required to start.
- Mostly Remote, Located in NCR
COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.