FAMILY SERVICE INC Family Services Advocate in GREAT FALLS, Montana
Summary of position:Family Services Advocate provides support for individuals and their families to help them thrive in their everyday lives. The family advocate will assist in determining the family's needs and help them obtain social and community resources and benefits. The Family services advocate will support DPHHS with developing, organizing and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation or dependent care.Specific Duties, Tasks and Responsibilities:Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.Interview with members of the family to determine the family needs and goals i.e., parenting education, employment training, housing or counseling.Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or proceduresAssess home environment to evaluate the risk of child negligence, safety issues and any additional concerns that may arise.Education pertaining to money management, budgeting, meal planning, parenting skills and child safety.Document interaction, casework activity and prepare reports concerning visits with clients.Transport and accompany clients to shopping areas or to appointments, using appropriate transportation.Job requires being reliable, responsible, and dependable, and fulfilling obligations within time constraints.Knowledge, Skills and Abilities:Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.Knowledge of principles and processes for providing family and personal services. This includes family needs treatment plans, meeting quality standards for services, and evaluation of family satisfaction.Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.Speaking with others to convey information effectively and actively looking for ways to help people.Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.The ability to communicate information and ideas in speaking so others will understand and the ability to listen to and understand information and ideas presented through spoken words and sentences.Observing, receiving, and otherwise obtaining information from all relevant sources.Developing specific goals and plans to prioritize, organize, and accomplish your work.Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.