Stockman Bank of Montana FLEX TELLER in Great Falls, Montana
Flexibility is yours! Hours open to discussion based on your schedule! Apply today!
Our people, philosophy and the way we do business have positioned Stockman Bank as Montana’s premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth and job satisfaction
Position General Responsibilities:
The teller position is responsible for greeting customers and handling broad-based banking service and customer transactions.
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Strong commitment to providing exceptional customer service.
Good interpersonal/team skills with ability to develop effective working relationships.
Previous personal/computer experience;
1-2 years teller/cash handling experience
Dimension of Job:
This position is responsible for extensive customer contact providing broad-based banking products. In addition to handling customer transactions, the teller will make recommendations of additional products and referrals to the customers as well as leads to the Bank officers. The teller is also responsible for following banking regulations and procedures while maintaining protection of the Bank‘s assets.
Position Specific Responsibilities, Duties and Competencies
- Operational Functions:
Perform basic paying and receiving functions including cashing checks, handling deposits, savings withdrawals, loan and escrow accounts.
Balance currency and coin.
Fill customer change order.
Balance Cash ins and outs.
Process mail and night depository.
Process cash advances.
Issue Cashier Checks, Visa Travel Money Cards and Visa gift cards.
Responsible for proper item storage and the protection of customer information.
- Security/Cash Controls:
Safeguard assigned cash/currency at all times: adheres to cash limits.
Adhere to dual control procedure as defined by policy.
Balance assigned cash currency as defined by policy.
Process off-ages by end of next business day.
Assist with all other areas of securing the Bank’s cash coin and negotiable instruments
- Sales/Public Relations:
Promote the improvement of Stockman Bank through quality customer service, promotion of products professionalism in conduct and diligent work ethic.
Greet all customers pleasantly and make them feel welcome and comfortable.
Handle transaction quickly and professionally.
Effectively handles customer questions and problems.
Use effective listening and observing skills to help identify and resolves customer needs.
Spot sales opportunities and refer business consistently.
Cross-sell other services whenever the opportunity arises.
Keep up to date on pricing and products.
Relay customer comments and or complaints to the Operations Officer immediately
- Federal Regulations:
- Maintain a working knowledge of Bank's written policies and procedures that apply to and concern this position’s area of responsibility, including general regulations such as the Bank Secrecy Act, Regulation CC, and Regulation E, Bank Security and various other Federal and State regulations as they apply.
Physical and Mental Demands (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Occasionally = 0-33% of shift Frequently = 34-66% of shift Constantly = 67-100% of shift
Constant lifting/carrying up to 10 lbs. Constantly required to hear, talk, write, read, keyboard/computer entry, reach, stretch, work under time constraints with needed ability for task management flexibility and to perform routine duties with attention for details. Constant abilities used/required on the job are mathematics, memory, reasoning, estimating, problem-solving and exercising judgment.
Frequently lift or carry up to 25 lbs stand, walk or sit, while requiring oral and written communications with customers and transactions with guidance available.
Occasionally stoop, kneel, crouch or crawl.
Infrequently climb (up ladders, etc.), balance (to reach items) or drive a car.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment(The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Constantly works with others, around others and with customers and the public. Constantly works indoors, in confined areas and is exposed to the risk of electrical shock.
Frequently works around noise (moderate level). The employee must have the ability to focus on tasks and customers while hearing teller machines (of other tellers), conversations of others, coin sorter, music, phones etc., in a confined area.
Infrequently the employee works alone and also works near moving objects. The employee is also infrequently exposed to outdoor weather conditions.