I State Truck Inc Parts Manager in Great Falls, Montana
Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,400 employees in its corporate office and five operating units - Interstate AssemblySystems, Interstate BearingSystems, Interstate IndustrialSystems, Interstate PowerSystems and I-State Truck Center.
I-State Truck Center is a dealer for Freightliner, Carrier, Allison, Detroit Diesel, Mercedes, Cummins, CAT, and Western Star.. We have been a market leader in the service industry for over 50 years, and we have excelled at providing solutions and adding value for our customers.
The Parts Manager is a key member of our Management team, and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services.
Take all necessary steps to assure customer satisfaction
Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems
Take an active role in company sales
Monitor Parts Department performance and make adjustments as required to achieve company metrics
Participate in the setting of goals and objectives annually
Review customer pricing and suggest pricing strategy
Assure proper inventory levels
Accurately quote and sell Parts
Manage back counter, front counter and outside parts sales
Communicate policies, procedures, and branch goals to employees
Uphold our promise to our customers of "Pride in Service"
Desired Skills and Qualities:
Exceptional interpersonal, leadership, and communication skills
Clear understanding of customer service, sales and marketing
Must be a resourceful person, with a never give up attitude
Possesses technical knowledge to assist customers and employees as needed
Knowledge of profit and loss statements and how to use them to manage a business unit
A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan
High school diploma or equivalent
Minimum of 3 years of experience as a Manager at this level with ability to manage employees and processes
Experienced in sourcing parts using multiple resources
Excellent communication skills
Prior knowledge of Detroit Diesel, Freightliner, Allison, or Western Star is beneficial but not required
Broad range of health (medical, dental and vision) insurance options
Flexible paid time off and paid holidays
401(K) with company match
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.