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I State Truck Inc Parts Manager in Great Falls, Montana

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,400 employees in its corporate office and five operating units - Interstate AssemblySystems, Interstate BearingSystems, Interstate IndustrialSystems, Interstate PowerSystems and I-State Truck Center.

I-State Truck Center is a dealer for Freightliner, Carrier, Allison, Detroit Diesel, Mercedes, Cummins, CAT, and Western Star.. We have been a market leader in the service industry for over 50 years, and we have excelled at providing solutions and adding value for our customers.

The Parts Manager is a key member of our Management team, and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services.

Position Duties:

Take all necessary steps to assure customer satisfaction

Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problems

Take an active role in company sales

Monitor Parts Department performance and make adjustments as required to achieve company metrics

Participate in the setting of goals and objectives annually

Review customer pricing and suggest pricing strategy

Assure proper inventory levels

Accurately quote and sell Parts

Manage back counter, front counter and outside parts sales

Communicate policies, procedures, and branch goals to employees

Uphold our promise to our customers of "Pride in Service"

Desired Skills and Qualities:

Exceptional interpersonal, leadership, and communication skills

Clear understanding of customer service, sales and marketing

Must be a resourceful person, with a never give up attitude

Possesses technical knowledge to assist customers and employees as needed

Knowledge of profit and loss statements and how to use them to manage a business unit

A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan

Position Requirements:

High school diploma or equivalent

Minimum of 3 years of experience as a Manager at this level with ability to manage employees and processes

Experienced in sourcing parts using multiple resources

Excellent communication skills

Prior knowledge of Detroit Diesel, Freightliner, Allison, or Western Star is beneficial but not required


Competitive compensation

Tuition assistance

Broad range of health (medical, dental and vision) insurance options

Flexible paid time off and paid holidays

401(K) with company match

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.