Job Information
Great Falls Clinic Patient Services Representative - Emergency Department in Great Falls, Montana
At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.
POSITION OVERVIEW:
The front desk receptionist greets all visitors at the front desk providing the first impression of the facility. Responsible for admitting patients for Emergency Department visits, hospital stays and/or surgery, answering incoming calls, collection of co-pays at the front desk, preparation of admission packets, and patient labels. Additional duties include daily deposit preparation, sorting and filing and other duties as assigned. Receives direction from: Emergency Department Director, Emergency Department and Inpatient staff and providers and DON.
SHIFT:
Sunday: 7am-7pm
Wednesday: 7am-7pm
Thursday: 7am-7pm
KNOWLEDGE/SKILLS/ABILITIES:
Customer Service and the use of multi-line phone answering.
Must have some knowledge of medical terminology.
Ability to multitask, problem solve and provide outstanding customer service.
Must be knowledgeable of Microsoft Word and Excel.
Typing skills required.
Strong math skills required.
Use of usual and customary equipment used to perform essential functions of the position.
NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS:
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Drug Screening
Health and Immunizations Screening
ABOUT US:
In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.
Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.
ABOUT GREAT FALLS:
Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER:
Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.