Alaska Airlines Ramp/Customer Service Agent in Great Falls, Montana

POSITION INFORMATION

KEY RESPONSIBILITIES

  • Provide frontline customer service to our passengers

  • Work directly with passengers in ticket purchases, passenger check-in and flight boarding involving the heavy use of a computer based reservation program (IMAGE)

  • Work outdoors in all types of weather conditions - duties include baggage and cargo handling, aircraft marshaling, and aircraft deicing

  • Select locations may perform reservations functions

  • Other duties as assigned

QUALIFICATIONS

  • High school diploma or equivalent required

  • Minimum age of 18

  • Must be authorized to work in the U.S.

  • Valid driver's license with a good driving record required, defined by the following: No DUI, DWI, reckless or negligent driving within the last five years, no suspensions, terminations or revocations in the last five years, and no more than three moving violations in the last two years

  • One year previous customer service experience required

  • Bilingual strongly preferred (Spanish/English)

  • Friendly, knowledgeable and polite in all situations

  • Keyboard proficiency required

  • Excellent written and verbal communication skills

  • Strong diplomacy and teamwork skills

  • Strong problem solving skills

  • Ability to consistently lift 50 pounds required

  • Ability to juggle multiple tasks in a fast-paced and at times stressful environment

  • Ability to perform basic mathematics required

  • Ability to work flexible schedules to include weekends and holidays required

  • Strong ability to listen and respond effectively to repetitive questions

  • Regular and predictable attendance required

  • If selected, ability to attend 7 day training in Seattle, WA and Portland, OR required

PAY

Starting pay of $11.75 + bonus and flight perks!!!

START YOUR NEW JOURNEY NOW

Submit your application by 12/14/2018 11:59pm (Pacific Time). We'll be happy to see it.

EQUAL EMPLOYMENT OPPORTUNITY

Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Job ID: 33025

Location: Great Falls, MT

Regular/Temporary: Regular