Job Information
Telephone & Data Systems Supervisor-Direct Sales in Great Falls, Montana
Build your future with TDS®. We’re a force for good--a diverse team dedicated to delivering incredible fiber technology to neighborhoods and businesses across the nation. Our company and culture are driven by one purpose: to delight customers and connect communities with the power of fiber-optic possibility. All we need is...you.
Do you love sales and sharing your passion with others? Are you a sales professional ready to take the next step in your career? Are you motivated by the opportunity to work with a growing company and the challenge of building a consumer brand? Then join our team as the Direct Sales Supervisor!
As the Direct Sales Supervisor, you will be responsible for growing TDS revenues by acquiring new residential customers, selling new products to our existing residential customers, and coaching a team of sales representatives to meet their established goals and objectives. Specific responsibilities include, but are not limited to:
Cold calling to identify leads and generate sales
Setting appointments with potential customers to educate them on the features and benefits of TDS’s voice, data, and video products
Determining the best solutions to fit the needs of those potential customers through a consultative sales approach
As the Direct Sales Supervisor, you will coach and develop a team of Direct Sales Representatives to meet and/or exceed their sales revenue targets, grow the customer base, and evaluate all aspects of consumer sales to ensure we are aligned with TDS’s mission and values. You will direct, supervise, train and evaluate the performance of staff members and are responsible for the day-to-day application of organizational policies and procedures.
The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. We offer uncapped commission incentives, leaving earning opportunities limitless!
TDS Telecommunications LLC (TDS Metrocom/TDS) is a leading provider of fiber internet service. With more than 50 years of experience, the growing communications company is building and deploying new, fiber optic networks in neighborhoods across the country to deliver up to 8 Gigabit internet speeds to homes and up to 10 Gigabit internet speeds to business. In addition, TDS provides innovative TV entertainment and advanced phone services. Visit tdsfiber.com to learn more.
TDS provides communications services to a mix of rural and suburban communities throughout the United States. The company employs more than 3,500 people nationwide and is a subsidiary of Telephone and Data Systems, Inc. (TDS Inc.), a Fortune 1000® company [NYSE: TDS]. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com for more information.
You will hire, motivate and coach a team of sales representatives to meet and/or exceed revenue targets and performance expectations, including conducting quarterly and annual performance reviews, providing day-to-day guidance to sales staff, conducting scheduled team meetings, and handling employee issues in conjunction with Human Resources as they arise
You will contact cold and warm potential customers in person and via telephone to educate them on voice, data, and television services provided by TDS and obtain appointments
You will write and submit accurate and timely orders that abide by the established sales process
You will oversee orders from sales staff that are received from customers and remit orders in timely fashion while abiding by the established sales process
You will manage customer accounts from the initial sale through installation process. You will also perform telephone follow-ups on all sales after install to ensure customer satisfaction
You will submit/report weekly and monthly sales achievements to upper management in a manner consistent with manager specifications
You will meet with local satellite distributors and apartment owners to roll out TDS’ referral program
Required Qualifications
Associate’s degree or higher OR 2+ years professional work experience
2+ years outside sales and/or sales coach experience
1+ year supervisory or sales management experience
Must have and maintain a valid driver’s license and willing and able to travel based on the needs of the business
Other Qualifications
Understanding of the telecommunication industry, including products and services
Track record of success in residential sales
Excellent verbal and written communication skills including the ability to convincingly persuade others as evidenced in person interviews and via telephone
Ability to work independently as evidenced by identifying problems, gathering data, weighing the facts, consulting others as necessary, and making decisions
Computer literacy (i.e., Excel, Word, email, Internet)
Ability to meet and exceed regular quota requirements
Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
As a part of your total compensation, #TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please click here.
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
$68,700.00 - $111,700.00
Job Title (Internal): Supervisor- Direct Sales
Requisition ID: 2023-22204
External Company URL: www.tdsinc.com
Paygrade: 3E
Hire Type: New