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Montana Employer Truck Equipment Installer in GREAT FALLS, Montana

Kois Brothers Equipment Company is a family owned 57-year-old truck equipment house, proudly serving local municipalities, State, and independent contractors in solid waste, utility and truck equipment industry. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us selling quality equipment to professionals, while making everyday life better for people. Kois Brothers knows that happy employees lead to happier customers! SUMMARY: Solicits parts business from assigned accounts through in-person, telephone, and other electronic methods of communication. Manages customer relationship with assigned accounts with a focus on profitable customer sales growth across all departments in the dealership. ESSENTIAL DUTIES include the following. Other duties may be assigned. Phone conversations for all assigned customers a minimum of twice per month. Develop and maintain strong relationships with all assigned accounts. Immediately notify operations manager of any conflicts or issues related affecting the ability to do this. Targets 10% year over year part sales growth with all assigned accounts. Develops detailed business/sales plans to accomplish this goal. Serves as a default product and systems trainer for customers. Coordinates with the appropriate vendor, supplier, manufacturer, or dealership employees to assist or handle these tasks as necessary. Actively pursues all-makes parts sales opportunities with all assigned accounts. Prepares for and attends required sales meetings on Friday mornings. Prospects for new business with existing and new customers. Independently researches and investigates existing, new, and/or related product information to serve as a product manner expert for customers and peers. Creates and distributes sales-oriented marketing materials and product quotes. Attends Shows and conferences. Communicates parts orders to counter or phone sales staff. Communicates order and delivery status with customers. Coordinates with Parts Manager to maintain sufficient inventory levels to meet customer?s demand. Notify Parts Manager and/or Director of Parts Operations of all customer service-related issues. Gathers competitive pricing intelligence for parts manager and director of parts operations. Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering. Reviews any special orders with the parts manager and obtains his/her approval. Obtains parts manager's approval for any special pricing. Works with Parts Manager to ensure a pricing strategy is in place for each customer to maximize dealer profitability. Advises counterperson and/or warehouse staff on delivery instructions. Follows up on parts orders to ensure that customers have been served properly. Coordinates service sales with service sales, counter, and/or management staff. Assists in the advancement/prioritization of assigned customers vehicles through the service department. Acts as a public relations liaison for the company. Actively promotes all departments of the dealership to our customers (Service and Parts department). Works with appropriate personnel in each department to pass along leads or research customer issues. Maintains confidentiality of internal issues. All expenses associated with your working position are reimbursed. Turn in completed call reports, and expense reports on-time every Friday by noon. Attends training seminars and/or completes online classes as requested by the Parts Manager. Including Self-Study Training, and Vendor/Supplier Training, and any other industry relevant training that is assigned. Actively manages and maintains any assigned customer consignment inventory as per the company consignment inventory agreement. Including rotating inventory, updating inventory, regular physical inventory counts, and consignment inventory rationalization. Maintains professional appearance. MARGINAL DUTIES: Include the following. Other duties may be assigned. Updates customer records to reflect changes to customers' names, addresses, etc. Adds new customers to appropriate mailing lists. Reviews any special orders with the parts manager and obtains his/her approval. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. Must be a self-starter each day. QUALIFICATIONS TO: Perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Five years related experience and/or training; or equivalent combination of education and experience. A minimum two years of fleet phone or counter person experience will be a prerequisite for this position. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure letters/manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: Applicable Vendor or Part Manufacturer Training Course Certificates, Valid Driver?s License, if you lose your license at any time may result in dismissal. HYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, use hands, handle, or feel; and climb or balance. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job; the employee is occasionally exposed to: ? Moving mechanical parts ? Fumes or airborne particles from within our welding shop ? Outdoor weather conditions ? Natural heat while working with customers outdoors ? Wet and/or humid conditions as in any outside call environment The noise level in the work environment is moderate to loud, at times but you will have an office within the building when in the facility, will be working in the shop environment occasionally. TRANSPORTATION Truck transportation needs for this position are provided by us for the parts sale representative. The company shall provide a vehicle or transportation when parts sale representative is needed. The vehicle and maintenance of the vehicle is responsible for maintaining and expensing back to the company. The parts sales representative is required to maintain a neat and clean vehicle that is in good physical and mechanical running condition while making customer sales calls. A lack of clean transportation can result in re-assignment of duties, suspension, or dismissal.

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