Job Information
The Resort at Paws Up Operations Manager - the green o in Greenough, Montana
Join the Team at Montana's Premier Luxury Ranch Resort!
About The green o:
The green o is nestled deep on the densely timbered southern edge of the expansive 37,000-acre Paws Up Ranch, the green o is a hidden gem designed for adults searching for the perfect blend of adventure and serenity. Staying true to our Montana roots, we’ve created 12 secluded Haus accommodations that give you the ultimate in privacy while surrounding you in nature. This isn’t just a luxury resort. This is a place where breathtaking views meet thrilling outdoor adventures—a place where your soul and spirit can wander.
Position:
The Operations Manager at the green oversees the guest experience at the green o. This includes food and beverage, lodging services and operations. Providing Forbes Five Star level services to all of our guests and employees.
What We Offer:
Medical, Dental, Vision Insurance
401K with Employer Match
Paid Time Off – 9 Floating Holidays and 15 Personal Days
Career Development and Advancement Opportunities
Life Insurance, Long Term, and Short-Term Disability
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee Lunch Provided
Check it out for yourself!
Join The HERD (https://youtu.be/FvGzdXJubf8)
The Primary Functions are:
Manage operations of small dining outlet that is exclusive to guests of the green o.
Manage all operations of a 12-accomodation lodging operation
Run day to day scheduling and labor allocation
Check-in and out of guests with the highest standards of service
Hands on environment that relies on front line presence at all times
Inspect and prepare for arrival all homes prior to guest arrival
Inspect occasional stay-over cleans for quality
Stay current on Forbes Five Star service standards and keep all staff trained to exceed all standards
Advise culinary teams of feedback from guests
Frequently walk property to ensure cleanliness and safety
Work with transportation and fleet services to maintain fleet of vehicles
Maintain exceptional working relationships and open lines of communication with all other departments, vendors, employees, and guests
Attend and often lead mandatory meetings
Communicate and maintain timelines and priorities.
Maintain flexible hours to accommodate guest and special event’s needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed.
Looking for Team Members with:
Knowledge of hotel, food & beverage and resort operations, including security and safety programs, employee relations, preparation of business plans, repairs, maintenance, budget forecasting, exceptional quality of service standards, and long-range planning
Exceptional management skills with a proven track record in mentoring/leading a successful team
Must be detail oriented, extremely organized, professionally polished, have an ability to work under pressure, be accountable and flexible
Current driver’s license with 2 years driving experience
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.