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Bitterroot Health Patient Access Training Specialist (120224.3) FULL TIME in Hamilton, Montana

BITTERROOT'S BEST EMPLOYER 2022 & 2023

State of Montana "EMPLOYER OF CHOICE" 2022

Patient Access Training Specialist opportunity in beautiful Hamilton, Montana!!

Bitterroot Health is seeking candidates to fill a Training Specialist position in our Patient Access department. The Patient Access Training Specialist is responsible for developing and delivering training programs across all patient access functions within the Bitterroot Health System. The Patient Access Training Specialist will apply different training methodologies to develop patient access best practices, materials, and competency evaluations across all patient access services. Will be expected to run classes for new and existing hires, develop staff training plans based on the identified opportunities, and systematically addresses ongoing training needs in collaboration with functional department supervisors and managers. Ideal candidates for this position are engaging and customer focused. The Patient Access Training Specialist reports to the Director of Patient Access.

Minimum Qualifications:

  • High school diploma or GED required

  • Minimum Two years’ experience in health care and patient access operations

  • Minimum one year experience with Cerner applications

  • CHAA certification preferred

  • Excellent problem-solving skills

  • Experience with formal adult learning concepts and performance improvement approaches strongly preferred

  • Proficiency with Microsoft software (Word, Excel, etc.)

  • Demonstrated ability to maintain a customer-centric service approach

  • Excellent written and verbal communication skills, and ability to collaborate and interact with all levels within Bitterroot Health

  • Strong attention to detail and follow-up and ability to multi-task

  • Demonstrated dedication to Bitterroot Health’s mission, vision, and values

  • Strong interpersonal skills and the ability to build relationships

  • Working Knowledge of HIPAA, EMTALA, and other compliance policy

    Schedule: Full-time, 40 hours/week

Benefits: This position is eligible for the full benefit

For benefits overview, click here (https://www.bitterroothealth.org/join-us/employment-opportunities/employee-benefits/) .

Why Bitterroot Health?

Bitterroot Health is a great place to work! We were named “Bitterroot’s Best Employer" in 2022 & 2023. We were also selected among Montana’s large companies as the 2022 “Employer of Choice” for the state of Montana.

We love our community!

The Bitterroot Valley is located in southwestern Montana and lies between the Bitterroot Mountain Range and the Sapphire Mountains. Hamilton is the largest town and the county seat of Ravalli County with a population of about 50,000 people in the county. The Bitterroot Valley is comprised of several communities such as Darby, Hamilton, Corvallis, Victor, Stevensville and Florence. The Bitterroot is the perfect place to raise a family in a small-town atmosphere with nearby “larger city” amenities. It is the perfect place for individuals who enjoy hunting, fishing, hiking, skiing, golfing and snowmobiling. Montana is appropriately referred to as “The Treasure State” and the Bitterroot Valley is one of Montana’s finest treasures.

Bitterroot Health is a non-profit organization and is proud to be an Equal Opportunity Employer

Job Details

Job Family Active Jobs

Pay Type Hourly

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