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State of Montana Rehabilitation Counselor Supervisor (10040) in Havre, Montana

/Women (and/or) minorities may be under-represented in this position and are encouraged to apply. /

The Montana Department of Public Health and Human Services (DPHHS) currently has a great opportunity within the Vocational Rehabilitation Office in Havre.

At the Department of Public Health and Human Services, our mission is to improve and protect the health, well-being, and self-reliance of all Montanans. The department has four overreaching goals:

  • All Montana children are healthy, safe and in permanent, loving homes.

  • All Montanans have the tools and support to be as self-sufficient as possible.

  • All Montanans are injury-free, healthy and have access to quality healthcare.

  • All Montanans can contribute to the above through community service./ /

Job Overview: The Vocational Rehabilitation Supervisor directs the work unit and manages an active caseload. Responsibilities include ensuring case management actions are aligned with policies, laws, and procedures; counseling consumers on job and career development goals; providing staff assistance with interpreting or decision-making on difficult cases; and serving as a liaison between Montana Vocational Rehabilitation and Blind Services and community rehabilitation providers. In carrying out multifaceted processes the Supervisor must be prepared to work toward the full participation of individuals with disabilities in all aspects of society, with focus on independent living and work. This position directly supervises at least 2 full-time employees.

Major Duties or Responsibilities

Personnel Management

  • Perform management functions including recruitment, hiring, onboarding, performance management, corrective action, work distribution, employee development, and firing.

  • Supervise the work of staff to ensure that programs are of appropriate quality and that resources are used effectively.

  • Conducts meetings and shares updates or procedural changes with staff.

  • Assigns liaison duties to counselors for other community partners.

Contract and Budget Management

  • Negotiates and monitors multiple contracts with Community Rehabilitation Providers.

  • Reviews, interprets, and monitors compliance to guidance, procedure, policy, and regulations.

  • Work with community members and other stakeholders to identify necessary programs and services.

  • Ensure compliance with conditions of contracts by monitoring and analyzing expenses and activities.

  • Conduct periodic review of contract effectiveness.

  • Provides training and/or technical assistance to community members and stakeholders.

  • Coordinates budget projections with the Bureau Chief to expend all available and necessary program assets.

  • Provides ongoing training and mentoring to staff regarding the administration of the purchase review process and budget allocations.

Case Management Supervision

  • Assess program and client needs and ensure staff are meeting program objectives.

  • Review, interpret, and monitor compliance to guidelines, laws, and regulations.

  • Manages caseloads during counselors’ absences.

  • Serves as liaison between Montana Vocational Rehabilitation and Blind Services and community rehabilitation providers.

  • Responds to inquiries from attorneys, stakeholders, family members, and the public.

  • Monitors and approves case expenditures and researches discrepancies.

  • Participates and provides expert testimony in legal settings.

  • Handles elevated cases or complaints from consumers, family members, and advocates.

Case Management

  • Counsels consumers on job and career development goals, disability adjustment and employment issues.

  • Assesses consumers’ mental health status and implements crisis intervention strategies as necessary.

  • Develops and writes the consumers’ plan of employment including goals, objectives, and evaluation criteria.

  • Develops rehabilitation plans based on clients’ informed choice, strengths, resources, priorities, concerns, abilities, capabilities, and interests.

  • Manages a culturally diverse caseload including outreach to rural communities.

  • Monitors and documents clients’ progress and goal obtainment.

  • Implements strategies to help overcome disability related employment barriers.

  • Coordinates services with Workforce Innovation and Opportunity Act partners and other employment agencies, Veteran’s Administration, community rehabilitation providers.

Policy and Procedure Development

  • Works with the Bureau Chief and Division Administrator to implement VRBS policy, procedure, and administrative rule.

  • Provides on-going training and technical assistance to staff on VRBS policy and procedure.

  • Develop needs assessments, reporting requirements, and data measurements to determine program effectiveness.

  • Creates and/or develops policies or program guidelines as part of a Statewide team.

Physical and Environmental Demands:Typical office environment with keyboarding responsibilities. Frequent in-state travel, approximately 25% of the time, with occasional overnight stays. Potential de-escalation may be necessary with some consumers.

Knowledge, Skills and Abilities (Behaviors)

/Required for the first day of work/

  • Knowledge of psychosocial assessment, occupational placement, and vocational rehabilitation counseling.

  • Knowledge of medical and psychiatric conditions in relation to the rehabilitation process.

  • Knowledge of counseling theories, techniques, and applications.

  • Effective written and oral communication skills.

  • Ability to interpret and use medical, psychological information, and make sound decisions.

  • Ability to operate personal computer and general office equipment as necessary to complete essential functions including using word processing, databases, email, internet and other computer programs.

  • Ability to be flexible and adapt.

  • Ability to identify, analyze, and solve complex problems.

  • Ability to establish and maintain professional relationships.

  • Ability to delegate, direct, and evaluate the work of others.

Required Minimum Education and Experience:

  • Master’s degree in rehabilitation counseling.

  • Three years of experience in rehabilitation counseling.

  • Two years supervisory experience providing direction to counseling activities.

  • Certification by the Commission on Rehabilitation Counselor Certification (CRCC) is highly preferred.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis.

/Applicants with a related bachelor's or master’s degree in a field other than Rehabilitation Counseling may//be considered for a training assignment at the minimum listed salary. //Applicants hired under a training assignment are required to perform the duties of the job while completing a master's degree in Vocational Rehabilitation. Employees who complete their master’s degrees will receive a base pay increase. Employees who choose to take the Certified Rehabilitation Counselor exam and pass it, will receive an additional base pay increase./

/Employees hired under a training assignment are guided to schools that provide both distance learning and scholarship funds./

/To be considered for this position, please submit the following materials online through the State of Montana Careers site:/

  • Cover Letter-Please describe your experience working with people who live with disabilities

  • Resume-Please include dates of employment and your Supervisor’s name/phone number for each position

  • Supplemental Question-Please describe your supervisory experience

  • Undergraduate Academic Transcripts

/To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position./

/On your first day of work in the office, the Department will provide you with a cloth face covering. You may also bring and wear your own face coverings. Please be advised, all DPHHS employees are required to wear masks/face coverings while at work in the office and outside the office in official employee capacity./

Job: *Community/Social Services

Title: Rehabilitation Counselor Supervisor (10040)

Location: Havre

Requisition ID: 21140381