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SMX Azure Cloud Engineer (1532) in Helana, Montana

Azure Cloud Engineer (1532)at SMX(View all jobs) (https://www.smxtech.com/careers/)

United States

Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, DC Metro, Florida, Hawaii, Maryland, and Massachusetts.

Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.

SMX is seeking a driven and talented Azure Cloud Engineer to join our thriving Cloud Business Unit - Managed Services department and work with some of the best Architects, Engineers, and Operators in the market. This individual will bring a passion for technology, a strong technical skill set, and an ability to deploy, employ, operate, and sustain Production-ready solutions, software, and tools for our customers.

What to expect

  • Handle Cloud Operations (Events, Incidents, and Requests) based on a defined, ticket-driven service catalog.

  • Be a primary “face to the customer” during the Manage phase of the customer lifecycle – communicating clearly and concisely to identify, triage, remediate, and resolve infrastructure and solution issues when customer needs are greatest.

  • Implement and maintain backup and disaster recovery solution for customers' cloud computing resources.

  • Manage and execute patching for standard infrastructure and fully automated code pipeline environments.

  • Optimize existing – and identify new opportunities for – monitoring, logging, and management metrics to improve operational effectiveness and customer knowledge.

Essential Duties and Responsibilities:

  • Clearance Required: Must be able to obtain and maintain up to a Secret clearance.

  • Excellent customer facing skills and the calm professional demeanor necessary to bolster customer confidence when stress is highest.

  • Strong analysis and troubleshooting skills and experience.

  • 7+ years of experience in an Infrastructure Operations-centric role; 2+ years of experience in cloud engineering / DevOps.

  • Scripting Experience, Kusto Query Language, Arm Templates, PowerShell

  • Proficiency and proven hands-on experience with Azure IaaS and PaaS Services, Azure Active Directory, and SQL Server Infrastructure.

  • Experience with Azure Migrate, Log Analytics, Azure Update Management, Azure ExpressRoute, Load Balancer techniques

  • Knowledge of Automation tools such as Opterra and Terraform.

  • Experience with supporting Active Directory Domain environments (ADUC,GPO)

  • Experience in monitoring, metrics collection, and reporting using open-source tools.

  • Degree in a technical discipline or additional 6 years' experience in lieu of degree.

Desired Qualifications:

  • Current operations experience within a Cloud Managed Services Provider (MSP) delivery environment.

  • AZ-104 preferred, AZ-900 with experience will be considered.

  • Knowledge of AWS/GCP bonus

The position will directly support a 24x7x365 Cloud Operations Center.

Candidates will work core business hours. Some overnight, on-call, and/or weekend work will be required to support change and maintenance activities.

#LI-Remote

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. Selected applicant will be subject to a background investigation. SMX is an Equal Opportunity/Affirmative Action employer.

Vaccination within 60-days of hire, or an approved accommodation, is a requirement of the position per Executive Order 14042 (unless precluded by State law). If a candidate is not vaccinated, they may request an accommodation once offered the position, and the accommodation must be granted prior to the employee starting in the position. Candidate will have 60 days to get vaccinated.

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