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Public Consulting Group Business Operations Analyst in Helana, Montana


Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, technology, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs approximately 2,000 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, Canada, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .


The Technical Design Analyst is responsible for managing many aspects of IT related projects including the design of functional systems and components. Knowledgeable and well versed in IT processes to facilitate, mentor and create related System Develop Life Cycle (SDLC) documents in support of project and client management. Works with both technical and business service teams to define project scopes, setting priorities, developing and managing project/program plans, tracking issues and resolution, managing the implementation, and driving continued integration with related technology solutions.

Integral to the success of this position is positive interaction with business team and technology resources to ensure effective management and momentum of information systems/technology projects. In addition, this individual will establish and maintain effective professional work relationships, working collaboratively with the technology and business team to help integrate key technologies in support of the client and the business.

  • Operate in a central region and support multiple projects across multiple states

  • Obtain proficiency in providing design and development tools

  • Create and manage all system specifications required for project and client management


Provide high quality technical specifications that will drive efficient development

Create a strong and collaborative relationship with business and development teams

Meet design requirements of new technology and service offerings

Develop new abilities to create functional and technical system specifications


  • Minimum of 5 years of System Design

  • People Management is a must

  • Enterprise Software Design experience is a plus

  • Axure, Sketch, and/or Figma experience is a plus

  • UI/UX experience and course certification is a plus

  • Expertise and work experience utilizing (SDLC) System Development Life Cycle and (QA) Quality Assurance methodology standards and best practices

  • Development of Requirements Specifications, Design, Process/Flow Diagrams, Test and Implementation Plans

  • Detail oriented with excellent analytical, planning, and organizational skills

  • Experience in business process and cost benefit analysis

  • Excellent written and oral communication skills; speaks clearly and persuasively in positive or negative situations

  • Strong facilitation skills

  • Excellent time management skills; self-starting and self-motivated

  • Strong interpersonal and leadership skills with ability to interact with various IT and business client departments/project teams

  • Ability to work in a fast-paced and changing environment; reacts professionally under pressure

  • Ability to manage priorities across multiple teams/projects, platforms

#LI Remote

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.


Job Locations US

Posted Date 5 days ago (11/30/2022 12:49 PM)

Job ID 2022-8738

# of Openings 1

Category Consulting

Type Regular Full-Time

Practice Area Education Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.