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State of Montana Administrative Assistant 2 (11100) in Helena, Montana

Re-posted /Women (and/or) minorities may be under-represented in this position and are encouraged to apply. / The Montana Department of Public Health and Human Services (DPHHS) currently has a great opportunity within the Disability Determination Services Office in Helena. At the Department of Public Health and Human Services, our mission is to improve and protect the health, well-being, and self-reliance of all Montanans. The department has four overreaching goals: * All Montana children are healthy, safe and in permanent, loving homes. * All Montanans have the tools and support to be as self-sufficient as possible. * All Montanans are injury-free, healthy and have access to quality healthcare. * All Montanans can contribute to the above through community service./ / Job Overview:The purpose of this position is to ensure the efficient and accurate logging and processing of all incoming and outgoing mail, phone calls, and scanning. This position will ensure visitors are appropriately and securely assisted. Major Duties or Responsibilities Administrative Support * Greet visitors, answer inquiries and direct visitors to the appropriate person according to their needs. * Answer telephones and give information to callers, record messages and transfer calls to appropriate individuals. * Maintain and enter information into databases. * Proofread documents, records, or other files to ensure accuracy. Program Assistance* * * Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. * Manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence and other materials. Physical and Environmental Demands:Typical Office Environment with Keyboarding Requirements. Occasional lifting up to 30 pounds. Knowledge, Skills and Abilities (Behaviors) Required for the_first day of work_ * Knowledge of administrative support and office work. * Written and verbal communication skills. * Customer service skills. * Ability to organize and prioritize work. * Ability to handle and maintain confidential information. * Ability to establish and maintain effective work relationships. * Ability to operate personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs. * Ability to recognize and solve problems. Minimum Qualifications (Education and Experience) * High school diploma or equivalent. * 2 years of job-related work experience. * Other combinations of education and experience considered on a case-by-case basis. /To be considered for this position, please submit the following materials online through the State of Montana Careers site:/ * Cover Letter-Please describe your experience working with people who live with disabilities * Resume-Please include dates of employment and your Supervisor’s name/phone number for each position /To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position./ Job: Office/Administrative/Clerical* *Title: *Administrative Assistant 2 (11100) Location: Helena Requisition ID: 21142930