St. Peters Health Administrative Assistant (Sleep Lap) 1 FTE, 6620.406 in Helena, Montana
JOB SUMMARY: Assists Sleep Center Coordinator in the day-to-day administrative tasks for the St. Peter’s Sleep Center. Resolves scheduling conflicts, monitors room utilization, and maintains clinic patient flow. Prepares and maintains SleepCenter statistics and reports using spreadsheet software. Prepares reports for medical director to analyze and dictate. Administrative responsibilities include: receiving and filing referrals; communicating with referring offices; preparing, maintaining and organizing patient files; schedule procedures and follow-up appointments; accurately register patients including but not limited to patient name, address, phone, employer, insurance, emergency contact, and provider information. Maintains supply inventory and orders materials as needed. Works with Sleep Center staff to provide excellent satisfaction to our patients and guests. Reviews daily SleepCenter schedules for accuracy while working directly with patients and St. Peter’s Sleep Center staff. Will assist the Prior Auth team with prior auths for the Sleep Center. Assist with other general office duties when needed. Other duties as assigned.
KNOWLEDGE/EXPERIENCE: Experience in a similar setting such as a physician clinic or hospital setting preferred. Demonstrated experience in multitasking, including obtaining information and scheduling. Experience with Microsoft Word and Excel required. Excellent written and interpersonal communication skills needed.
EDUCATION: High school graduation or GED preferred. Associates or BS preferred.
OTHER: Demonstrated experience with customer service and satisfaction required. Demonstrated ability to communicate in a professional/courteous manner; manage complex and multiple tasks within assigned time period; work independently.