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State of Montana Application Engineer in Helena, Montana

Why live in Helena, Montana? * Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide. * It is a relatively quiet place to call home where small-town living collides with outdoor adventure. * Helena has a rich history and was originally founded as a gold camp during the Montana gold rush. Why should you keep reading and consider working here? We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration in theState Information Technology Services Division (SITSD). Our mission to provide shared IT services to support the needs of the state and citizens of Montana. We offer an innovative and collaborative work environment where employees are valued and supported. In addition, our employees have the opportunity to be involved in some of the most exciting and innovative IT projects and initiatives in development within Montana state government. What is this career opportunity? We are seeking an Application Engineer. You would be responsible for working with the enterprise digital service management team. You would develop and promote the App Engine solution in ServiceNow. Enabling state employees to build digital workflows in a low code/no code technology to speed digital transformation. What are we looking for? Education and Experience: * Associates degree in Computer Science or a related field * Two years’ experience as an IT professional * Alternate combinations of education and experience will be considered on a case-by-case basis. Competencies: /Knowledge of:/ * The theory and practices of administering industry standard COTS solutions like ServiceNow * JavaScript * Database theory /Ability to:/ * Develop and manage technical governance around developed application * Support agency adoption * Provide excellent and timely customer service * Explain technical issues to non-technical people * Rapidly shift between ongoing project work and day to day support requests * Develop IT workflow solutions to improve business efficiency Does this sound like you? Please tell us how and why by submitting yourresume,cover letter, and three professional business references. /(Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)/ What can you expect from us in return for your hard work? * Lookhereto see the additional benefits! They include: o Work/life Balance o Health Coverage o Retirement plans o Paid Vacation and Sick Leave and Holidays o And more… * Public Service Loan Forgiveness (PSLF) –Employmentwith the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Other important information to be aware of. * This position requires the successful completion of a criminal background check. * Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application. * This position is posted until filled with a first review of applicants on January 10, 2022. *Job: Information Technology/Computer Science *Title: *Application Engineer Location: Helena Requisition ID: 21143591