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State of Montana Application Reviewer in Helena, Montana

About the Department The Department of Commerce aims to make sure Montana is the best place to work, live and play. We work alongside private industry and local organizations to create jobs, grow businesses, develop affordable housing and improve community infrastructure. (You can learn more about us here.) About this Position This position is a modified position, employees in a modified positions are not eligible for permanent status; modified positions will only last as long as the funding for the position is available. This position will be fully remote after training. * Montana Housing strengthens our vibrant communities by supporting access to safe, affordable and sustainable homes for Montanans whose housing needs are not met by the market. Montana Housing assists with buying a home, down payment assistance, mortgage servicing, Reverse Annuity Mortgages, rental housing assistance and multifamily rental development. This position will review applications and determine eligibility for assistance from the new complex federal program and report to the Homeowner Assistance Fund Program Supervisor. Application Reviewer responsibilities include, but are not limited to, reviewing applications, analyzing income and tax information, communication with various parties both internal and external, preparing loan documents, making decisions about program eligibility, and suggesting program improvements. This position will be assigned to support the loan servicing team and work within a specialty area of loan servicing. This position does not supervise others. *What are we looking for? * *Education and Experience * Associates degree in business / accounting, finance or closely related field may substitute for one year of experience * Two years of experience in housing program, which may include mortgage loan servicing, loan origination, title company experience, collections, or similar roles. * Alternate combinations of education and experience will be considered on a case-by-case basis. /Knowledge of:/ * Mortgage assistance * Eligible expenditures for eligible homeowners throughout Montana * Preparing loan documents /Ability to:/ * Review paper and electronic applications and examining income documents * Review income tax returns, mortgage loan statements, mortgage documents and other documentation * Communicate both electronically and verbally with applicants, mortgage servicers and utility providers to determine delinquency status and reason for default. * Initiate and respond to customer inquiries regarding defaults, loan balance resolution, or loss mitigation options, includes sending requests for financial information * Monitor and perform frequent follow up with borrowers to ensure program compliance and timely execution of program assistance. How to apply Please tell us how and why by submitting your resume, cover letter, and three professional business references. (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation. Benefits include the following: * Work/life Balance * Health Coverage * Retirement plans * Paid Vacation and Sick Leave and Holidays * Look here to see the additional benefits! * Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here to learn more and see if you may qualify! Other important information to be aware of * This position requires the successful completion of a criminal background check. * Only online applications are accepted. By applying online, you can receive updates and monitor the status of your application. * If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration. Job: Community/Social Services* *Title: *Application Reviewer Location: Helena Requisition ID: 22143134