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Highmark Health Applications Analyst - Virtual Health(REMOTE) in Helena, Montana

Company :

HM Health Solutions

Job Description :

JOB SUMMARY

This position will play a key role on the enGen Virtual Health IT / Telemedicine team that will primarily be accountable for ensuring highly available applications such as Vidyo, eCare Manager, TeleDoc, and Avasure. These applications allow our Doctors to interact with the patient regarding assessments, consultations and clinical monitoring. This role will facilitate our virtual health offering by allowing us to provide and support these tools to facilitate remote workflows for our hospital clinicians. This results-oriented job requires a solid understanding of Windows Server environments and a reasonable understanding of hospital departments and their functions. The core responsibilities of this role are to: 1) Install, Upgrade, and Manage the above listed applications in all test and production environments 2) Provide support in the event of unexpected downtimes, and 3) Provide problem determination, performance, enhancement, and capacity planning for our telemedicine solutions.

ESSENTIAL RESPONSIBILITIES

  • Perform operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.

  • Perform analysis and resolve problems to restore normal IT Infrastructure operational levels.

  • Complete project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.

  • Assure compliance to required standards, procedures, guidelines and processes.

  • Other duties as assigned or requested.

QUALIFICATIONS

Required

  • High School Diploma or equivalent required

  • 1-3 years of experience in Information Technology

Preferred

  • Experience in telemedicine software products and implementations highly desired

  • Solid Windows background

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J209014

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