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JNL Brown Trucking Corp. Automotive Service Writer in HELENA, Montana

Initiates automotive services and repairs by ascertaining performance problems and services requested.Developing estimates, writing repair orders, and maintaining customer rapport and records.Ascertains automotive problems and services by listening to customer?s description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.Develops estimates by costing materials, supplies, and labor.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required. Obtains approval signatures and enters RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer?s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.Related keywords: service advisor, automotive, service writer, automotive service advisorJob Type: Full-timePay: $14.00 - $18.00 per hourBenefits:Dental insuranceHealth insuranceVision insuranceSchedule:8 hour shiftDay shiftEducation:High school or equivalent (Preferred)Experience:Customer Service: 1 year (Required)License/Certification:Driver's License (Preferred)Work Location:One locationTypical start time:7AMTypical end time:4PMThis Job Is:A job for which military experienced candidates are encouraged to applyOpen to applicants who do not have a high school diploma/GEDA good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or moreA job for which all ages, including older job seekers, are encouraged to applyOpen to applicants who do not have a college diplomaA job for which people with disabilities are encouraged to apply