Job Information
CenterWell Behavioral Health Strategy Principal in Helena, Montana
Become a part of our caring community and help us put health first
The Behavioral Health Strategy Principal is responsible for leading strategies to improve serious mental illness, geriatric neurocognitive health (e.g., dementia), substance use and other mental health outcomes for seniors, serving as a behavioral health (BH) strategy, program and operations expert, and advancing BH goals through innovative, data-driven interventions. This includes implementing quality initiatives, managing vendor partnerships, and aligning operational and strategic objectives with primary care organizational goals. The position formulates national goals and strategies, benchmarks best practices, drives program design and implementation, evaluates program effectiveness, and develops actionable plans to drive programmatic growth. Collaborating with key stakeholders and clinical teams, the role ensures alignment on program goals, system improvements, and feedback loops while leveraging data systems to guide decisions and performance improvement strategies. Additional responsibilities include developing BH policies, facilitating communication strategies, and producing work plans and reports to monitor progress and impact, in partnership with the Complex Care strategic leadership team and the relevant cross-functional Analytics, Medical Economics and Finance teams.
The Behavioral Health Strategy Principal is responsible for leading strategies to improve serious mental illness, geriatric neurocognitive health (e.g., dementia), substance use and other mental health outcomes for seniors, serving as a behavioral health (BH) strategy, program and operations expert, and advancing BH goals through innovative, data-driven interventions. This includes implementing quality initiatives, managing vendor partnerships, and aligning operational and strategic objectives with primary care organizational goals. The position formulates national goals and strategies, benchmarks best practices, drives program design and implementation, evaluates program effectiveness, and develops actionable plans to drive programmatic growth. Collaborating with key stakeholders and clinical teams, the role ensures alignment on program goals, system improvements, and feedback loops while leveraging data systems to guide decisions and performance improvement strategies. Additional responsibilities include developing BH policies, facilitating communication strategies, and producing work plans and reports to monitor progress and impact, in partnership with the Complex Care strategic leadership team and the relevant cross-functional Analytics, Medical Economics and Finance teams.
Major Duties and Responsibilities
Lead strategies to improve mental health, geriatric neurocognitive health, and substance use outcomes for seniors.
Drive data-driven interventions by analyzing trends and KPIs to inform strategy and improve patient outcomes.
Leverage data systems to guide decisions and implement BH performance improvement strategies.
Create project work plans, timelines, and reports with measurable benchmarks for evaluation.
Innovate BH programs by implementing quality initiatives and managing key vendor partnerships.
Engage with multiple in-house behavioral health resources and vendor behavioral health partners to drive integrated program development and delivery
Align operational and strategic objectives with primary care organizational goals.
Formulate national objectives, goals, and strategies (clinical and economic), benchmark best practices, and evaluate program effectiveness.
Develop BH policies and procedures to support program implementation.
Establish collaborative relationships with clinical teams and care integration leadership to align on program goals and system improvements.
Develop communication strategies to inform internal and external stakeholders of BH initiatives and progress
Build feedback loops and monitoring mechanisms with primary care teams to identify opportunities for improvement.
Serve as a behavioral health (BH) expert to provide guidance and advance BH goals.
Knowledge/Skills/Abilities/Competencies
Strong leadership skills with the ability to gain buy-in and engagement in complex teams
Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels.
Strong analytical and problem-solving skills with the ability to develop and implement metrics to measure the effectiveness of care transitions.
Understanding of clinical operations and ability to guide priorities, process development and implementation.
Understanding of quality and value drivers in full risk care delivery, ideally in Medicare/seniors
Demonstrated ability to work collaboratively with clinical and operational leaders across a complex health care organization.
Knowledge of health care regulations and policies related to behavioral health
Computer skills in word processing, database management, spreadsheets, and report writing.
Proficiency in tracking and evaluating process/system outcomes and performing and monitoring rapid cycle process improvement.
Excellent project and program management skills
Demonstrated ability for assessing evidence-based approaches to complex clinical decision making
Use your skills to make an impact
Required Qualifications
Bachelor's degree
A minimum of five years of strategy and operations experience, with a focus on building programs and implementation in behavioral health for seniors
A minimum of two years of project/people leadership experience
Experience in programs focus on senior behavioral health that is inclusive of serious mental illness, substance use disorder and geriatric neurocognitive health
Experience in a large, highly matrixed company, with proven ability to influence leaders and key stakeholders in such an environment
Excellent qualitative and quantitative analytic skills, with the ability to ask the right question to attack the root causes of problems to be addressed
Excellent collaboration capabilities and high EQ; integrator, can connect the dots and understand how to optimize system-level processes
Curious, quick learner, innovator but data- and evidence-driven
Experience in managing change by leading and energizing others, modeling adaptability, and inspiring strong organizational performance through periods of transformation, ambiguity, and complexity.
Excellent relationship-building skills and proven ability to work collaboratively through various departments and functional areas, promoting a culture of proactive teamwork.
Excellent oral and written communications skills, including the polish, poise, and executive presence that will ensure effective interaction with executive leadership and multiple types of audiences
The ability to clearly explain complex ideas, clinical programs and technologies to non-technical audiences
Preferred Qualifications
Experience working in a complex value-based health care organization.
Master’s degree or PsyD in the field of Behavioral Health, Clinical Psychology, or related field.
Additional Information
100% remote role
Standard working hours required; 8:00 am - 5:00 pm; Central or Eastern Time Zones
Quarterly travel anticipated; <30% to various Centerwell and Conviva markets
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$138,900 - $191,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 02-27-2025
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources