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Meta Business Education Content Specialist in Helena, Montana

Summary:

We’re looking for a proactive content specialist to partner with Meta product marketers, UX content designers, product managers and engineers to drive content strategy for Meta’s advertising and business products. The Business Education Content Specialist will create help and support content that will be published in the Meta Business Help Center as well as across other surfaces and delivery channels such as eLearning courses. For this role, we’re seeking fast learners who are comfortable working on multiple projects at once.

Required Skills:

Business Education Content Specialist Responsibilities:

  1. Create, edit and publish content that effectively supports people in troubleshooting and using our business tools

  2. Create compelling product documentation that breaks down complex business products and concepts using simple, jargon-free language

  3. Ensure content is accurate, findable, high-quality and usable across multiple delivery channels

  4. Maintain content via audits, remove low-impact content and ensure compliance with taxonomy and tagging operations

  5. Collaborate with cross-functional stakeholders throughout the content development process, including marketing, product, privacy, legal and technical teams

  6. Meet tight publishing deadlines with attention to detail

Minimum Qualifications:

Minimum Qualifications:

  1. 1+ years of creating content for web experiences, including mobile web

  2. Experience analyzing data trends to inform content strategy

  3. Experience with project management

  4. Experience using a Content Management System (CMS)

Preferred Qualifications:

Preferred Qualifications:

  1. Experience with information architecture and content management

  2. Experience executing content strategies for SEO and translations across channels

  3. Experience with digital marketing tools for businesses

  4. Experience collaborating with multiple other teams and functions to accomplish work

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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