Job Information
St. Peters Health Clinical Coordinator - Days, 0.75 FTE in Helena, Montana
JOB SUMMARY (overview of job): Provides direct and indirect clinical care under the supervision of a group of Providers. Must possess exceptional interpersonal, educational and training ability. Must be able to be able to use critical thinking and leadership skills to prioritize needs of clinic, allowing for most efficient clinic flow, and optimal patient experience. Works closely with Staffing Coordinator Must put the patient first and possess a demeanor that demonstrates leadership. Must be able to build a well trained, clinically competent and positive team to support physician schedules. Must work as a member of a multidisciplinary team to provide comprehensive primary care to all patients. Is considered the “hub” of clinic flow. Must maintain staff competency documentation and complies with HR to assure policies and procedures are maintained in the workforce. Must possess exceptional organizational skills. Must assure that patients are appropriately educated and scheduled for procedures as necessary. Assist and train staff to support physician in-office procedures. Required to accommodate for and attend 80% of all scheduled meetings.
Essential Position Functions:
Prepares for, attends and participates in team meetings/huddle(s) and delegates tasks to appropriate team members
Identify clinical needs proactively by review/scrubbing of monthly quality reports and communicating what is needed in a timely fashion
Collaborates in developing team priorities and patient goals and care plans.
Administer depression screening tools.
Assess for screening needs, dependent on diagnoses
Update health maintenance and make provider aware of health maintenance needs
Manage referrals
Answer calls real time, when able
Under the supervision of the PCP, completes Annual Wellness Visit
Active in patient educations, goal setting, self-management teaching and coaching
Review daily schedule for chronic disease and preventive care-related activities and notes needs on the appointment at huddle
Chronic disease care management
Assists Staffing Coordinator with coordination and maintenance of staffing schedules
Assumes responsibility for ordering supplies, equipment maintenance, overall clinic appearance / cleanliness
Routinely evaluates clinic for Quality compliance and turns in outdate checklist to Director on monthly basis
Acts as a preceptor to new staff, working with Informatics and Staffing Coordinator to orient new staff to clinics
Attends monthly Coordinator of Clinic Services meeting
KNOWLEDGE/EXPERIENCE: Sufficient experience to demonstrate ability to assist in the organization, train and educate a workforce of clinical and non-clinical staff preferred. Must have experience in overseeing department or unit operations successfully preferred. Must possess the clinical expertise and experience to manage a clinic operation preferred. Must demonstrate maturity in judgment, demonstrate organizational skills and the ability to oversee multiple physician practices or related experience preferred.
EDUCATION: Current Montana License as a Registered Nurse. Current BLS, certifications. BSN Preferred.
LICENSE/CERTIFICATION/REGISTRY: Current Montana State Board of Nursing licensure as an RN. Basic Life Support (CPR) certification and re-certification every two years.
APTITUDES: Ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers. Possesses interpersonal/communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations. Open to feedback and open to a changing environment, which requires flexibility in scheduling and department assignments.
Notice of Pre-Employment Screening Requirements
If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:
Criminal background check
Reference checks
Drug Screening
24000.382