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Sorenson Communications (VRS) Community Interpreter (Montana) in Helena, Montana



Sorenson Communications is looking for part-time Deaf and hearing community interpreters to provide the highest quality interpretation services for Deaf consumers in multiple locations company wide. Hours scheduled will meet the needs of community demands.

Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service. This position is available to new applicants and current Sorenson non-exempt employees in good standing. All applicants must take and pass a screening for verification of skill sets in order to deliver effective services.

Essential Duties and Responsibilities:

Hearing interpreters will effectively interpret between ASL and spoken English

Deaf interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English

Adhere to Sorenson policies and procedures, and the NAD-RID Code of Professional Conduct

Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues

Work effectively in a team environment; receive support from and provide support to colleagues

Exhibit the ability to meet performance and customer service expectations with minimal supervision

Enhance interpreting skills through continuing education and training

Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements

Maintain a flexible work schedule to meet the various interpreting needs in the community setting

Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations

Fully comply with Sorenson Communications attendance requirements

Effectively represent the Sorenson Communications brand when interacting with customers in the field

Work with intern students or provide mentoring when appropriate and as assigned

Be prompt and prepared for each interpreting engagement

Flexible with assignment changes

Ability to use technology to accurate reporting for billing, scheduling and service evaluation.

Demonstrate a willingness and ability to complete additional and other duties as assigned

Qualifications, Education, and/or Experience:

High School Diploma or equivalent required

Associate's, Bachelor's or advanced college degree preferred

A minimum of three consistent years working as a certified interpreter (NAD level IV/V, or RID CDI, RSC, CI, CT, CI/CT, CSC, MCSC, NIC, NIC Advanced, NIC Master, BEI Level 2, 3, Intermediate or Master or hold a state interpreter certificate at the Intermediate or Master Certificate skill levels or have the equivalent professional interpreting experience)

Interpreting skills are subject to a verification and screening process

Ability to independently travel in the metropolitan area. Where driving is required, access to a vehicle, valid driver's license, and personal vehicular insurance at the minimum state required level

Physical Demands (if applicable):

Ability to sit for extended periods of time

Ability to interpret in ASL for extended periods of time

Possess the ability to work in a variety settings, both indoor and outdoor, with variable lighting and temperatures

Ability to independently travel in the local area

Work Environment:

Fast-paced, dynamic environment

Customer service focused

Collaborative and supportive


Regular supervisor observation and feedback

Equal Employment Opportunity:


High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Sorenson Communications is an EOE, Disability/Age Employer