Job Information
State of Montana Data Processor 2 in Helena, Montana
* *Our services impact EVERY Montanan! _MISSION STATEMENT_* * To be the nation's most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the State of Montana. The Information Management and Collections Division serves Montana citizens and businesses through timely and accurately processing tax returns, refunds, and payments, integrating improved technology to enhance the user experience, increasing electronic filings, resolving overdue debt, and collecting other state agency’s debt. What We Can Offer You The State of Montana's comprehensive benefits package includes: · Health, dental, and vision care; life insurance; and long-term disability. The State currently contributes $12,648/year toward these benefits. · Free health care for employees and eligible family member at Montana Health Centers. · Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources. · Retirement plans- The State currently contributes/9.17/%, vested after 5 years of continuous employment. · Paid vacation- starting at 15 days a year. · Sick leave- 12 days a year. · 11 holidays, including a floating holiday, which can be used any time. · Flexible hours. · Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/. In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue. * * _DUTIES_ Job Overview: This position resides in theInformation Governance UnitofDepartment of Revenue. Duties include coordinating program activities, managing program information, responding to inquiries and support issues, collecting and reporting program data. The incumbent will manage relationships with various internal and external stakeholders, assist business analysts and unit managers with program administration. The position resides in the Information Management Bureau which comprised of three units, Customer & Payment Management, Digitization, and Information Governance. The position reports to the Unit Manager. This position does not supervise other staff. / / /Knowledge of:/ * Data management * Business administration * Information systems management * Communications * Program management and project planning * Public communication principles * System and program support * State and federal tax laws, rules, and regulations / / /Skills in:/ * Research and analysis * Technical troubleshooting * Escalation and support techniques * Accuracy and attention to detail * Conflict resolution * Microsoft programs and other data base applications * Written, Verbal, and interpersonal communication. / / You would be a great fit for this position if you have: * Demonstrate self-motivation and follow instructions. * Provide timely customer service. * Handling multiple priorities under deadlines * Organize multiple tasks. * Very detail oriented * Follow instructions. * * To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. This is an incomplete list of job duties. For a complete job description please contact Human Resources. (dorhr@mt.gov or 406-444-9858) (All computer systems and tax guidelines will be trained on the job.) __ _HOW TO APPLY_ To be considered for this position, via the “Apply Online” button located on this posting. __ Applicant Pool Statement: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Requires the successful completion of a background check and state tax compliance status check. * *_EDUCATION / EXPERIENCE_ The minimum level needed on the first day of work is * High school diploma * Two years of job-related experience * Other combinations of educations and experience will be evaluated on an individual basis. *Title: *Data Processor 2 Location: Helena Requisition ID: 24141147