Educational Testing Service Director, Product Owner in Helena, Montana
For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
Our portfolio of trusted measures include TOEFL , TOEIC , GRE and Praxis . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization s global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
ETS's Product Innovation and Development division is seeking an innovative and strategic visionary to serve as a Director Product Owner. The Director, Product Owner owns the backlog of one or more significant new product or product expansions and galvanizes cross-functional scrum teams to execute a robust backlog. The Director, Product Owner receives business requirements from a Director, Product Manager in the Global Language Learning and Higher Education business unit and translates those business requirements to product requirements and a product development backlog. The Director, Product Owner is responsible for the complete product design, user interactions, content architecture and insights, capability integrations, and a world class end-to-end user experience. The Director, Product Owner is also responsible for maintaining a robust product feature backlog that is aligned to business requirements and needs of the market.
The Director, Product Owner manages one or more Product Owners and reports to the Executive Director, Product Owner, and collaborates closely with Director, Product Managers and business unit leads.
BASIC FUNCTIONS AND RESPONSIBILITIES
Own and maintain the product backlog(s) for a significant new product, product expansion, or suite of products.
Collaborate with Director, Product Managers to design studies that help understand market segments, competitive analyses, strategic vision, and to translate business requirements into clear and actionable product requirements.
Direct the onboarding and offboarding of resources on the cross-functional scrum team at the appropriate time to execute the product development backlog effectively, efficiently, and maximize value.
Define and execute the product design process of learning and assessment products that are built on learning science principles and that have evidence of efficacy.
Vision and design a world-class end-to-end user experience, including intuitive user interactions and engaging feature and content architecture.
Manage capability integrations by partnering with Technical Product Managers and ensure seamless functionality across different aspects of the product.
Gather insights from users and stakeholders to inform product decisions and improvements.
Maintain a robust product feature backlog that aligns with business requirements and market needs.
Collaborate with Director, Product Managers and business unit leads to ensure alignment and prioritization of product features and roadmaps.
Regularly communicate with stakeholders to provide updates on product development progress and gather feedback.
Act as the primary point of contact for any product-related questions or concerns from the scrum team and/or stakeholders.
Continuously groom and refine the backlog.
Ensure that the product meets quality standards and is delivered on time and within budget.
Support a strong go-to market by delivering Product Managers and cross-functional teams including Marketing and Sales with insights about product-market fit and claims about product efficacy.
Keep up to date with market trends and competitor products to inform the product strategy.
Lead sprint planning, sprint reviews, and other Agile ceremonies to guide the development process effectively.
Foster a collaborative and innovative environment within the cross-functional team to encourage creativity and problem-solving.
Monitor and measure key product metrics to evaluate product performance and identify areas for improvement.
Manage and develop a team of Product Owners.
Bachelor's degree required
MBA or master's degree in business administration, product management, organizational psychology, information technology, marketing, or related field preferred
5+ years in successful product management
Experience in the educational technology industry is a plus
Agile Methodologies: Strong understanding and experience in working with Agile frameworks, particularly Scrum, and a proven ability to effectively manage and prioritize product backlogs.
Business Acumen: Sound business judgment and the ability to align product decisions with strategic objectives and market demands.
User-Centric Mindset: A deep understanding of user needs and behaviors, with the ability to create intuitive and user-friendly product designs and experiences.
Communication and Collaboration: Excellent communication skills, both verbal and written, with the ability to collaborate effectively with cross-functional teams, stakeholders, and executives.
Technical Aptitude: Familiarity with technology and software development processes, enabling effective communication with development teams and a clear understanding of technical constraints and possibilities.
Requirements Gathering and Analysis: Proficient in translating business requirements into actionable product requirements, ensuring they are clear, complete, and aligned with business objectives.
Product Design and UX: Ability to lead product design efforts, ensuring the development of innovative, visually appealing, and user-friendly product interfaces and interactions.
Market Research and Analysis: Strong research skills to gather market insights, competitive analysis, and customer feedback to inform product strategy and decision-making.
Decision-Making and Prioritization: Effective decision-making skills to prioritize features and enhancements based on business value, market needs, and available resources.
ETS believes in a Total Rewards philosophy for our employees, and they include:
Health, Vision, Dental insurance plans to choose from
Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
Generous PTO and vacation time to balance your work and life
Additional 8 hours of PTO for volunteer work
Retirement plan (401(a)) and traditional Roth (403b) with company contribution
Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee s daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
Keyword: Product Owner
From: Educational Testing Service