Job Information
Getinge Holding USA, Inc Field Service Technician, Bioprocessing - Upper Midwest (MN, MO, or NE preferred in Helena, Montana
At Getinge we have the passion to perform Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives. Are you looking for an inspiring career? You just found it. Getinge is a world leader in bioprocessing developing and supplying advanced bioreactor systems for the production of vaccines, antibodies, tissues, bio-pharmaceuticals, nutraceuticals and biosimilars in the Pharmaceutical industry, as well as enzymes, food, feed, bio-fuel, bio-chemicals and bio-plastics for Industrial Biotechnology. We can guide a customer through the entire upstream process, from initial screening up to full-scale production, using the same platform. We are hiring a Field Service Technician for Bioprocessing in the Upper Midwest Territory. Preferred candidates will reside in Minneapolis, MN, Kansas City, MO, or Omaha, NE, or near a major airport within the territory, which includes MN, MO, NE, KS, IA, ID, MT, WY, ND, and SD. The position reports to the Manager, Service & Technical Support and is responsible for installing and servicing the entire Bioprocessing portfolio of products to all potential customers in the territory. Job Responsibilities: Determine the cause and repair of malfunctioning equipment send in for repair, and testing of the repaired, according to manufacturer's specifications Respond and complete service visits Able to research and develop solutions outside of company products, in regards to service work being performed. Take care of service calls with customers, distributors and partners Assist with the training and teaching of customers, distributors and partners in regards to the service work Complete service reports based on in house repairs, maintenance contracts and service visits Maintain a weekly report based on the work performed, and the diagnosed malfunctions and solutions on the repair on the equipment maintain a weekly report on work still to be done and ongoing repairs Provide assistance to the assembly of customer orders Report back information gathered with contacts from customers, distributors and partners Maintain and protect the distributed Service tools and materials Assist in the planning of service related jobs Take into account procedures, regulations, and safety in the work environment Correctly perform the service work upon consultation with and agreement from the customer Completely and correctly fill in relevant information in the service reports Report quality issues and discrepancies back to the service manager in a written report Correctly use ESD-safe equipment when available Maintain contacts with customers, distributors and partners in regards to the service work being performed, within the regulations and procedures set forth by the service manager Sell certain parts with a known selling price during service work Provide after consultation with the customer, distributor and or partners to swap out a defective piece of equipment within the regulations and procedures set forth by the Service Manager Job Qualifications: Bachelor's degree in electronics preferred, or equivalent combination of education and experience. 2+ years of experience as a technician/ engineer, prefer experience in the field Working knowledge of mechanical engineering a plus Precise and independent Good knowledge of the functions of the equipment being sold Flexible Driver's license Travel around 75% Salary range: $32.00- $43.00 p/hr., depending upon experience and location Company Vehicle Provided Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. About us Getinge is on an excitingtransformation journey constantly looking for new ways to innovate together with our customersto meet the healthcare challenges of the future. Our passionatepeople hold our brand promise 'Passion for Life' close to heart. Ifyoushareourpassionandbelievethatsavinglivesisthegreatestjobinthe world, thenwelook forwardtoreceivingyourapplication and resume. We hope you will join us on our journey to become the world's most respected and trusted MedTec company. Benefits at Getinge: At Getinge, we offer a comprehensive benefits package, which includes: Health, Dental, and Vision insurance benefits 401k plan with company match Paid Time Off Wellness initiative & Health Assistance Resources Life Insurance Short and Long Term Disability Benefits Health and Dependent Care Flexible Spending Accounts Commuter Benefits Parental and Caregiver Leave Tuition Reimbursement Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Getinge is an equal opportunity employer M/F/Veteran/Disability All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status