Citizens Investors Banker (Carroll Gardens - Brooklyn NY) in Helena, Montana
Citizens and Investors Bank are now one company. Together, we’re ready to help our customers, colleagues and communities reach their potential. Our expanded footprint and product offerings will allow us to serve even more people around the country. We’re thrilled to bring two companies together that value diversity, professional development and social responsibility.
If you’re a “people person” who enjoys building relationships with customers, you could be #MadeReady to be a Banker. In this role, you’ll get to know your customers and develop lasting relationships by providing trusted advice. Using your strong communication and problem-solving skills — along with your wide range of financial knowledge — you have the ability to anticipate every customer’s needs. Your focus on delivering an exceptional experience means every customer is happy today, tomorrow and for years to come.
What you'll do:
Work closely with new and existing customers to understand their financial needs and deepen relationships
Recommend financial solutions to satisfy spending, saving, borrowing, and investing needs
Help customers use online, mobile and ATM banking
Acquire new customers through outbound calling and in-branch prospecting
Collaborate with your partners in Wealth, Mortgage and Business Banking to help customers with more complex financial needs
Provide additional Teller support for customer transactions
Contact customers to schedule time to discuss their personal financial goals
Help customers fit banking into their everyday lives
Comply with all financial policies and procedures, state and local laws and regulations
Work together with branch colleagues to meet individual and team goals
What you'll get:
Meaningful work – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals
Commitment to community – Participate in volunteer activities and have your donations to eligible nonprofits matched dollar-for-dollar
Recognition & reward – See your hard work rewarded with promotion, growth and new opportunities
Training & development – You’ll grow your career through training, coaching, career planning and development that will enable you to branch off in any direction your talents and interests take you
Exceptional benefits – Earn a competitive salary, participate in our generous 401(k) and stock purchase programs and receive paid parental leave. Choose from medical, dental and vision care options that offer preventative care at no cost.
High School degree or GED required
Minimum of 2 years of sales and customer service experience required
Minimum of 6 months cash handling experience in a retail or banking environment required
Strong listening and customer service skills
Effectively ask questions and identify customer needs
Ability to build relationships over the phone
Comfortable using technology
Ability to problem-solve and provide solutions to customer issues
Desire to collaborate and partner with colleagues
Self-motivated, confident and ability to multitask effectively
Ability to work branch hours, which can include weekends and evenings
Meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.