Job Information
CBRE IT Systems Analyst in Helena, Montana
IT Systems Analyst
Job ID
207263
Posted
27-Feb-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Remote - US - Remote - US - United States of America
About the Role:
As a CBRE IT Systems Analyst, you will be responsible for formulating and defining system scopes and objectives. This role with be responsible for helping to build an IT fulfillment and help desk program to support a client account. This role is part of the Business Systems Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.
What You’ll Do:
Respond to stakeholder inquiries regarding system processes and capabilities and assist with simple hardware or software issues.
Research, support and monitor end-user applications and system platforms and test end-user processes using defined guidelines.
Develop relationships with clients and internal and external IT teams.
Gather information on areas of improvement and recommend changes to increase user satisfaction.
Follow procedures for complex problems and work with management to create and document new IT fulfillment and help desk procedures. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications.
Manage international shipping and logistics.
Monitor the technology budget and hardware lifecycle program.
Have some knowledge of standard IT principles with limited practical experience in applying them.
Lead by example and model behaviors that are consistent with CBRE RISE values.
Impact the quality of own work.
Work within standardized procedures and practices to achieve objectives and meet deadlines.
Exchange straightforward information, ask questions, and check for understanding.
What You’ll Need:
Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Experience in documenting processes and procedures.
Ability to use existing procedures to solve standard problems.
Experience with analyzing information and standard practices to make judgments.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Organizational skills with a strong inquisitive mindset.
Openness to working occasional non-standard hours to support global teammates.
Experience in computer management – including (but not limited to) imaging and customizing for a user.
Why CBRE?
At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.
CBRE named a Fortune’s Most Admired Real Estate Company Fourteen years in a row
CBRE agrees to acquire J&J Worldwide Services, a leading provider of engineering services, base support operations and facilities maintenance for the U.S. federal government.
Named a World’s Most Ethical Company by Ethisphere for 11th consecutive year.
Ranked #3 on Barron’s Most Sustainable Company list
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the IT Systems Analyst position is $75,000.00 annually and the maximum salary for the IT Systems Analyst position is $85,000.00 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)