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Meta Knowledge Management Associate Intern, MBA in Helena, Montana

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

The Content Operations team in Global Business Marketing is hiring a Knowledge Management MBA Intern to focus on evaluating and improving knowledge management practices across the business marketing team. This role is centrally focused on defining knowledge management practices that will empower cross functional marketing teams to do their best work. You’re an ideal candidate if you have experience designing, implementing and using operating frameworks to enable success among multiple teams. Your path should include experience designing information-sharing practices for teams and leading coordination among content or knowledge creators and users to drive alignment and adoption of new practices.

Required Skills:

  1. Define cross-functional knowledge management user requirements

  2. Define knowledge sharing processes that apply to cross functional teams in a global organization

  3. Define knowledge management tooling needs based on user requirement and process opportunities

  4. Communicate progress regularly to working teams and leadership audiences

  5. Measure success through qualitative and quantitative metrics

  6. Predict roadblocks and obstacles, establishing integration points between teams

  7. Prioritize competing needs with logic, data and creative solutions

Minimum Qualifications:

  1. Currently in the process of obtaining an MBA degree

  2. Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment

  3. Experience in knowledge or content management practices

  4. Experience working with knowledge, content or asset management systems

  5. Experience with collaboration and influencing across functional boundaries

  6. Experience effectively communicating to a variety of audiences

  7. Experience in analytical, problem-solving, and organizational processes

  8. Experience defining and reporting operational metrics around process adoption

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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