Job Information
LEWIS & CLARK LIBRARY Library Associate - Part Time in HELENA, Montana
The Lewis & Clark Library?s Helena Location seeks a part-time Library Associate. The Library is a hub of cultural, recreational and educational activity. The first free public Library in Montana Territory, Lewis & Clark Library has strong roots and wide-spreading branches, including Augusta, East Helena, Lincoln, and a Bookmobile, plus a book bike. The Library?s culture is innovative, smart, and slightly obsessive about the role high-quality Library service plays in our community and the world. The part-time Library Associate position performs a variety of technical, paraprofessional and customer service related duties in support of various departments or functions of the library. Library Associate duties include but are not limited to: - Assist patrons in-person and via the telephone; check out and renew materials, explain and enforce policies and procedures, provide information about library services and operations, answer patron questions, problem solve issues. - Process returned materials; handle materials returned with missing pieces or damage. - Assist with preparing, promoting and presenting library programs for all ages. - Process incoming and outgoing hold requests; reconcile daily hold reports. - Operate and troubleshoot equipment including telephones, computers, printers, copier, cash register, and instruct patrons in use of library equipment. - Perform tasks related to day-to-day operations of the library: open and close library building, monitor patron use of equipment, materials, and facility, respond to safety and security issues, perform light cleaning as needed. - Act as person-in-charge as assigned; oversee opening and closing of library including cash register, assist with patron issues and complaints, troubleshoot facility and equipment problems, respond to emergency situations. The position requires effective communication skills and interpersonal skills. The successful candidate must also have strong abilities to plan, organize and prioritize responsibilities and work independently as well as with others. MINIMUM QUALIFICATIONS EDUCATION & EXPERIENCE The education and experience considered necessary to perform these duties and responsibilities is typically acquired by: - Education: Equivalent to graduation from high school; some college/university preferred.