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State of Montana License Permit Technician 2 in Helena, Montana

[DOJ Logo - Can also use to return to the home page] Division Overview: Motor Vehicle Division’s (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more at Job Overview: The License Permit Technician 2 is an essential team member in the Vehicle Services Bureau (VSB). The successful candidate will be tasked with learning business standards and procedures to support daily operations giving the business the ability to reallocated resources in support of specific project needs. Project needs include receiving, recording, and routing incoming mail, assisting the public with vehicle titling transactions (to include establishing accounts for monies received), and imaging/indexing all documents processed by the bureau. If you have a customer-centric nature, are self-motivated and strive to promote a positive work environment, we want you on our team! /This is a temporary, modified position that will provide daily operational support to the Motor Vehicle Division as they implement new software. The anticipated end date for this position is July 2024. This position could be an opportunity to gain optimal skills in a state position with great benefits!/ * High school diploma or equivalent (GED) * One-year customer service experience * One-year computer and software systems experience including a variety of word processing, database, and other business software applications and reviewing, verifying, and processing documents * Other combinations of education and experience will be considered on a case-by-case basis Special Instructions: The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to an evaluation of the résumé and cover letter, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks. Additional materials, references or information submitted by the applicant, but not requested, will not be considered. Successful applicant(s) will be subject to: * Criminal History Fingerprint Check * Driving History REAL ID Compliant Credential Required and/or Passport: State employees are required to present legally binding photo identification at the time of hire. Generally, this is a valid driver license, U.S. Passport or Employment Authorization ID (Form I-766). All DOJ positions require a valid REAL ID or U.S. Passport within 60 days of hire, effective May 3, 2023. For further information go tohttps://mtrealid.govor HOW TO APPLY: /To be considered for this position, you must attach a cover letter and résumé at the time of application/. Tip: When attaching your cover letter and resume you must mark each of the attachments as a“Relevant File”. Your Cover Letter: How do your qualifications and experience directly correlate to the duties of this position and what makes you the best candidate for the job? Your Résumé: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job. A complete online state application is not required. To initiate an application, attach the cover letter and résumé to be considered for this position. Failure to attach a cover letter and résumé will result in an incomplete application that will not be considered further. Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process. All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit DD214 toAmber Koop atAmber.Koop2@mt.govviaFile Transfer Service. To request an accommodation with the application process, please contact the HR office. Your service is rewarded with competitive compensation and generousState of Montana Benefits. * Medical, dental and vision coverage * Retirement plans * Generous paid vacation, sick and holidays * Pre-tax Flexibility Spending Accounts * Employee Assistance Program State of Montana employment may qualify for student loan forgiveness under thePublic Service Loan Forgiveness (PSLF) program. This Organization Participates inE-Verify. [E-Verify® Logo] Minorities are under-represented in this position and are encouraged to apply. *Job: Community/Social Services *Title: *License Permit Technician 2 Location: Helena Requisition ID: 22143141