Job Information
State of Montana Loan Servicing Specialist in Helena, Montana
About the Department The Department of Commerce aims to make sure Montana is the best place to work, live and play. We work alongside private industry and local organizations to create jobs, grow businesses, develop affordable housing and improve community infrastructure. (You can learn more about ushere.) Montana Housing strengthens our vibrant communities by supporting access to safe, affordable and sustainable homes for Montanans whose housing needs are not met by the market. Montana Housing assists with buying a home, down payment assistance, mortgage servicing, Reverse Annuity Mortgages, rental housing assistance and multifamily rental development. This position serves as a Loan Servicing Specialist for the Board of Housing. It is responsible for: · Maintaining compliance with state and federal loan servicing requirements and investor policies for mortgage loan servicing. · Reviews and inputs new loans, coordinates payment of insurance(s), loss draft claims, loss mitigation activities and property preservation. · Reports to the Loan Servicing Operations Supervisor and will be assigned a lead area of specialty within the serving team. · Responsible for paying all PMI/MIP mortgage insurance premiums, flood, multifamily and force placed insurance to ensure that all loan files are completely documented, and premiums are paid in a timely manner. · Processes payment transactions and balances daily and monthly transactions for individual mortgage holders. · Prepares and posts daily deposits, analyzes and reconciles multiple accounts, data for posting payments, escrow accounts and loss claims; receives and inputs new, transferred and assumed loans on to servicing software; determines escrow and insurance requirement for each loan. · Creates invoices, accounts receivable, fee income, and collection of fees. · Receives checks and invoices on behalf of borrowers, verifies transaction activity and processes all payments. · Provides customer service to borrowers and manages loan servicing data, including re-conveyances, tax and insurance disbursements, loss claims, insurance coverage and changes, and pertinent mortgage management data. · This position is responsible for creating and maintaining effective borrower relations as well as relationships with insurance agents, business partners and agents who assist with the servicing of mortgage loans. · The position is responsible record management for the mortgage servicing division. This includes establishing and maintaining mortgage servicing records in accordance with regulations (CFPB, FHA, HUD, PMI, RD, and VA Mortgage Regs and governing laws). · Performs a variety of other duties as assigned by supervisors. This includes, but is not limited to, participating in ongoing professional development and industry certification, providing support and assistance to other staff, coordinating special projects, and performing other duties as assigned with the Housing Division. · This position will be assigned to support the loan servicing team and work within a specialty area of loan servicing. This position is open until filled; with a first review date of 5.24.23 What are we looking for? Education and Experience: · A Bachelor’s/Associates/High School diploma/degree in finance, accounting, business; and · Applicable experience in closely related field; or · Alternate combinations of education and experience will be considered on a case-by-case basis. · It would pique our interest if you had experience with homeowner’s insurance and mortgage loans. Competencies: /Knowledge of:/ · Principles and practices of accounting and loan servicing · General real estate and insurance guidelines and regulations · Loan payment processing /Ability to:/ · Effective communications with varied audiences verbally and in writing · Work independently managing large volumes of data in excel · Proficient data entry · Solve problems to make effective decisions. · Team player How to apply Apply online by submitting yourresume,cover letter, and three professional business references. References will not be contacted until after interview process is completed and you will be notified when we will be reaching out to them./(Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)/ Benefits · Lookhereto see the additional benefits! They include: o Work/life Balance o Health Coverage o Retirement plans o Paid Vacation and Sick Leave and Holidays o And more… · Public Service Loan Forgiveness (PSLF) –Employmentwith the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Lookhereto learn more and see if you may qualify! * * Other important information to be aware of · This position requires the successful completion of a criminal background check. · Only online applications are accepted. By applying online, you can receive updates and monitor the status of your application. · If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration. · This position allows for a hybrid work schedule from a remote location within the State of Montana. Weekly travel to Helena offices will be required. Specific conditions will be outlined as part of the job offer and must adhere to state policy. New Employees may be required to complete training in person before hybrid work schedules begin. *Title: *Loan Servicing Specialist Location: Helena Requisition ID: 23141402