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Pacific Northwest National Laboratory M365 Specialist in Helena, Montana


For this position, we are searching for M365 subject matter expert to work within the Cyber Security & Digital Operations directorate’s Infrastructure Applications space to provide not only the essential M365 product administration duties but also to be able to design, develop, implement, maintain, operate, and support many IT infrastructure elements relevant to IT technology operations. We are looking for an exceptional candidate who is comfortable with a holistic view of the enterprise level IT architecture designs and can challenge the team in various IT infrastructure domains.

In this role, you will be responsible for improving the health and functionality of our M365 product suite and you will be part of a team who is responsible for managing PNNL’s enterprise cloud application services. Ability and desire to learn Azure technologies, along with general knowledge of virtual environments, comfortable with architecting, designing, and implementing enterprise Azure application solutions is a plus. In addition to that you will take strong personal responsibility for the health of PNNL’s enterprise IT environment and relationship with our customers. Will be able to design, lead and install all the domain elements of an IT environment and provide professional assessment of an existing installation.


Applies engineering and technical principles to the design and development of computer networks, cyber security infrastructure, telecommunications,information technology systems and tools, and database systems. Analyzes, installs, integrates, modifies, and supports all associated systems,networks, software, and databases. Plans and conducts projects after analysis of functional and operational requirements. May consult with and leadcross-functional teams.

*Domains: Desktop and Computing, High Performance Computing, Cloud Integration, etc.

Additional responsibilities include but are not limited to:

  • Deploying, migrating, maintaining, and administrating M365 environment.

  • Understanding web hosting services on prem and migrating them to the cloud.

  • Understanding, designing, and implementing IaaS and PaaS solutions.

  • Track trajectory of technologies as guidance is developed by technical working groups for all aspects of M365, including SharePoint Online, MS Teams, OneDrive, Yammer, Exchange Online, PowerPlatform, etc.

  • Responsible for securing all aspects of the M365 environment.

  • Coordinating with the Infrastructure team to put in place a backup solution for M365.

  • Understanding of basic DevOps principles.

  • Writing and maintaining custom scripts (PowerShell) to install new settings or deployments and remediate issues with support users. Apply scripting skills to automate tasks.

  • Provide Tier 2-3 end-user support for tickets/issues related to any M365 products/apps/services.

  • Write procedures and documentation for processes to aid in troubleshooting and review


Minimum Qualifications:

  • BS/BA with 2 years of experience or;

  • MS/MA with 0-2 years of experience or;

  • PhD with 0 years of experience or;

  • Relevant Associate’s degree and 6 years of relevant work experience or;

  • High school diploma and 10 years of relevant work experience

Preferred Qualifications:

  • Experience and willingness to learn implementing, deploying, and configuring a M365 environment from the ground up.

  • Experience with Azure AD Connect and syncing objects from on-prem AD to Azure AD.

  • Knowledge of Azure AD Authentication, Identity and Access Management, and Conditional Access Policies.

  • Knowledge of M365 Security and compliance related technologies including retention policies.

  • Deep understanding of Active Directory, Group policies, and DNS.

  • Experience with Exchange Online and SharePoint Online in a hybrid environment.

  • Experience analyzing M365 usage data to identify issues and usage patterns.

  • Experience and willingness to learn Microsoft Power Platform administration, and basic low-code/no-code development environment.

  • Strong software development skills.

  • Experience with Windows Servers.

  • Experience with Azure Cloud (AWS is a plus).

Additional Information

Not Applicable

Testing Designated Position

Not Applicable

About PNNL

Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them!

At PNNL, you will find an exciting research environment and excellent benefits including health insurance, flexible work schedules and telework options. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or 3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs.

Commitment to Excellence, Diversity, Equity, Inclusion, and Equal Employment Opportunity

Our laboratory is committed to a diverse and inclusive work environment dedicated to solving critical challenges in fundamental sciences, national security, and energy resiliency. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. In support of this commitment, we encourage people of all racial/ethnic identities, women, veterans, and individuals with disabilities to apply for employment.

Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws.

We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at

Drug Free Workplace

PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs.

Mandatory Requirements

Battelle requires employees to have a COVID-19 vaccine as a condition of employment, subject to accommodation. Applicants are required to disclose their vaccination status following a conditional offer of employment and must attest to being fully vaccinated with a Center for Disease Control (CDC)-approved COVID-19 vaccination, or provide documentation of need for medical or religious exemption from the COVID-19 vaccination requirement.