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Blue Cross and Blue Shield of Illinois, Montana, N Manager Contract Administration Operations in Helena, Montana


BASIC FUNCTION:This position is responsible for managing the unit responsible for the production of customer-specific documents for new/existing business in accordance with corporate guidelines, underwriting policy, benefit specifications, and statutory requirements. Manages the performance, overall quality and resource allocation to support all product lines, including key sales support components of benefit selection through booklet delivery. Oversee the creation and maintenance of standard and custom booklets. Implements strategies, projects and initiatives.

JOB REQUIREMENTS:* Bachelor degree and 5 years health insurance contract operations experience OR Master degree with 2 years health insurance contact operations experience.* Knowledge of health products and procedures, underwriting requirements, contract and funding arrangements.* Analytical and reporting skills.* PC proficiency to include Microsoft Office Suite.* Project management skills.* Customer service experience and acumen.* Leadership skills. * Verbal and written communications skills to manage staff and operations, build relationships across the organization and with external key stakeholders, build consensus and issue resolution.

PREFERRED REQUIREMENTS:* J. D. degree or 4 years experience in a leadership role with independent decision-making.* Knowledge of external adjudication processes.* Knowledge of large or national account contract specifications and processing systems.* Knowledge of corporate marketing practices, health insurance product lines and Par Plan operations.

Min $79,100 + depending on experience

Location: MT - Helena

Activation Date: Friday, April 30, 2021

Expiration Date: Saturday, May 29, 2021

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