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Job Information

Travelers Manager, Data Management in Helena, Montana

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Analytics & Research

Target Openings


Job Description Summary

You will participate in Information Review Board Sessions to review newly proposed data and apply industry standards and best-practice in its development, e.g. proper name, definition, valid values, security classification. You will support Personal Insurance use of Enterprise Data Management tools such as Ab Initio Metadata Portal and Alation Data Catalog. You will assist with enrichment of content and socialization of tool functionality and value. You will also assist with new tool requirements and evaluation and perform Data Asset Assessments to gauge the level of support (processing controls, security, production support, etc.) of an asset and recommend an action plan when the outcome falls below the expectations based on business usage. You will assist in governing assets planned for Cloud environment, helping to ensure that Legal, Compliance and Data Management pre-requisites have been met. You will represent Personal Insurance on a variety of Enterprise Data Management cross-divisional work teams

Primary Job Duties & Responsibilities

  • Develops strategies and policies to ensure data consistency, accuracy, timeliness, validity and completeness.

  • Develops procedures and processes to promote data quality for business purposes.

  • Performs complex data profiling and analysis; communicates results in support of data quality processes.

  • Meets with business customers to recommend, develop, maintain and prioritize business data requirements and specifications

  • Influences adoption of defined data policies, standards and best practices on assigned projects or initiatives

  • Collaborate with partners and assists with the design, development and implementation of innovative governance practices, roles, responsibilities

  • Leverages knowledge of data models, data relationships, mapping lineage and business rules to ensure that solutions meet operational and business needs

  • Analyzes medium complexity customer requests (internal or external, e.g. data calls) for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and or procedures to comply

  • Facilitates the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas

  • Demonstrates thorough understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules

  • Designs and implements metadata repositories

  • Leverages tools, processes and workflows to capture knowledge, find information and maintain its relevance

  • Actively promotes a knowledge sharing culture and value proposition while generating awareness of initiatives throughout the organization

  • Designs the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data

Minimum Qualifications

  • Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business.

  • 4 years of relevant data and analytics experience required.

Education, Work Experience, & Knowledge

  • Good knowledge of Data Management tools and techniques.

  • Experience in data management or relevant analytics experience.

  • IDMA or DAMA Certifications a plus.

  • Demonstrates general understanding of overall data models, data relationships, mapping lineage and business rules.

  • Experience performing data analytics and writing SQL queries.

  • Experience with Data Profiling & Data Quality, recommending improvements to best practices.

Job Specific Technical Skills & Competencies

  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.

  • Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills.

  • Effectively contributes and communicates with the immediate team and business partners.

  • Able to recognize, analyze, and diagnose business and data issues of advanced complexity.

  • Able to creatively evaluate alternative solutions.

  • Demonstrates the ability to make routine decisions independently and escalates when necessary.

  • Builds and fosters relationships with the team, business and technical partners to achieve objectives.

  • Coordinate with other areas to achieve project/department or division goals.

  • Exhibits team leadership and collaborates with partners.

  • Beginning to provide feedback and/or coaching.

  • May collaborate across the Enterprise and participate in pipeline talent programs.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.